EasyVista Extended CMDB: a “Service”-oriented approach to the information system
All EasyVista modules are based on a common platform – the CMDB – and share the same reference system with no break in technological continuity. EasyVista Extended CMDB manages configuration elements (Configuration Item or CI) and the relationships between the CI’s. EasyVista also allows availability checks in real time, making incident and problem resolution easier and helping with the processing of change requests through impact analysis.
EasyVista CMDB offers:
- A graphic representation of interdependent relations between services and computer components in the company.
- A graphical navigation between the CI’s.
- A real time unavailability dashboard aligned to defined SLA’s.
- Strong communication mechanisms to alert the proper groups in case of breakdown or of changes.
- Quick identification of potential causes for malfunctions through impact analysis.
- Simulation of planned system modifications and their impact on services and users.
- Automated processing of change requests via the workflow engine related to the functionality of affected CI’s.
- Planning of changes or maintenance in line with operational constraints.
- Native integration with EasyVista Service Management and EasyVista Asset Management.
EasyVista CMDB - Configuration Management Database
Graphical view of configuration items and their links.
Click on image to enlarge it.
