Analyst Commentary

Analyst Commentary

EasyVista maintains strategic relationships with the IT industry’s leading analyst groups and associations.

Gartner ITSSM features EasyVista


EasyVista appears in the latest ITSSM quadrant which also features visual snapshots of the market direction, maturity and the vendors Gartner views as best suited to your needs. The Gartner Magic Quadrant for ITSSM report can be downloaded here.

Forrester ITSM Analyst

Forrester Research

Many legacy software vendors are trapped in a services paradigm. All of them now suffer from market share erosion and it is difficult for them to escape as a consequence. Their revenue and cost models are now dependent on professional services and their customers resent the need for constant reconfiguration. The industry analyst firm, Forrester recently completed an economic impact report, validated by EasyVista customers, reflecting cost savings of up to 50% per year based on our agility, representing up to a 5-year gain of about $1M for a standard client.



EasyVista is a flexible IT service management solution, accessible via any browser, with high availability. EasyVista has established itself as a key vendor in the competitive ITSM software landscape.

Service Desk Institute


EasyVista appears in the Service Desk Institute’s 2014 Buyers Guide.

451 Research ITSM Reports

451 Research

451 Research, a division of leading global analyst and data company The 451 Group, is focused on the business of enterprise IT innovation. EasyVista has maintained a close relationship with 451 Research and this latest ITSM report, available here, provides an in-depth review of how EasyVista is redefining ITSM through mobile and cloud innovations. Additionally, the Impact Report, available here, illustrates how their lead consultants currently view our capabilities within the IT Service Management space.