ITSM Maturity webinar replay

Catch the Webinar Replay: Grow-up! The State of ITSM 2017 – Industry Survey Results!

March 30 , 2017 By Katie McKenna

This week’s webinar, Grow-up! The State of ITSM 2017 - Industry Survey Results, had some of our highest attendance levels ever—proving that ITSM maturity is top of mind for many in IT. If you weren’t able to make it to the live webinar, be sure to check out the replay for the survey results and tips on how to uplevel your ITSM maturity. Webinar attendees learned some interesting findings from... [Read More]

The American Red Cross Selects EasyVista ITSM

The American Red Cross Chooses EasyVista to Manage IT Services for Its Volunteers and Employees

March 28 , 2017 By Katie McKenna

Here at EasyVista, we take great pride in the fact that our solution powers amazing organizations that truly make a difference in the lives of others. Our solutions enable organizations to work more efficiently and save money so they can focus on the things that matter. We’re thrilled to announce today that The American Red Cross has selected EasyVista to improve service delivery to its employees and volunteers that are... [Read More]

Enterprise Service Desk Traffic

Ubiquitous Technology Means More Traffic for the Enterprise Service Desk

March 22 , 2017 By Katie McKenna

On a typical workday morning, I start checking emails on my iPhone when I first wake up. When I get to my desk, I fire up my laptop, read through my notifications on Workplace, review my social media postings schedule for the day using a SaaS platform, and perhaps publish a blog like this one to the website. That’s already a lot of technology before I’ve even had my first... [Read More]

ITSM Maturity Survey Results

How Mature is Your ITSM Strategy? Our Webinar Has the Answers!

March 14 , 2017 By Katie McKenna

Have you ever wondered how your ITSM maturity stacks up against other IT organizations? We recently partnered with a third-party survey and data analysis firm to provide free customized ITSM maturity reports to IT service desk professionals who took the survey. Now, those survey results are in and we’re ready to unveil some startling results! Watch the webinar replay to hear the aggregated results and learn where you stand compared to... [Read More]

Must haves for a secure ITSM SaaS solution

Catch the Webinar Replay: Top 10 Must-Haves for a Secure ITSM SaaS Solution

March 2 , 2017 By Katie McKenna

Did you miss this week’s webinar: Top 10 Must-Haves for a Secure ITSM SaaS Platform? No worries! We’ve got you covered with the on-demand replay that you can enjoy at your convenience. This webinar replay features insights into what to look for in a SaaS-based ITSM solution from EasyVista’s own Global Director of Product Marketing, Chris Dunn. As a Gartner Alumn, Chris has tons of tips and considerations to take... [Read More]

EasyVista H2 2016 Revenue Growth

EasyVista Announces 14% Increase in Worldwide Revenue Growth

March 1 , 2017 By Katie McKenna

Coming off of last year’s announcement of our H1 2016 results, we’re proud to share that the momentum continued throughout the year—culminating in a 14% increase in revenue growth for 2016! This growth in revenue was driven by a surge in  SaaS sales, continued product innovation, and deeper penetration in strategic vertical markets. “We’re excited to see yet another six-month period where customer demand is driving our success in providing... [Read More]