Villanova University Takes on BYOD, Optimizes ITSM & Service Desk

Villanova University Proves Higher Ed Can Meet BYOE Head On

February 4 , 2016 By Katie McKenna

We’ve said it before, and we’ll say it again: Higher Ed IT professionals have the toughest jobs in the IT galaxy. Not only do they encounter the usual demands of managing IT and non-IT services, they have added complexities stemming from onboarding/offboarding thousands of users per year and servicing the ever-increasing number of devices that the current generation is so fond of. It is truly a BYO-Everything environment. It’s important... [Read More]

Service Management 2015 recap

The Ultimate 2015 Service Management Recap Webinar

December 11 , 2015 By Katie McKenna

Earlier this year, EasyVista partnered up with Pink Elephant and kicked off our must-watch webinar series: The Changing Face of Enterprise Service Management. Clearly the series struck a chord with viewers as it garnered high attendance and positive feedback from many of you dealing with your own change in your service management roles. With this strong interest, we’re excited to provide a full recap of key takeaways from this series in our final... [Read More]

Service Management IT Hero

Overcome Obstacles of Digital Transformation: Find Your Inner Luke or Samwise

December 7 , 2015 By Evan Carlson

J.R.R. Tolkien considered Samwise Gamgee as “the chief hero” of his The Lord of the Rings trilogy. He was selfless and determined to help his neighbor and friend, Frodo, succeed in a nearly impossible quest. They were both physically small and, according to some, insignificant in the grand scheme of things; however, their focus and determination to support each other by using their unique skills towards the common goal proved... [Read More]

BYOD at Thanksgiving

When BYOD Shows Up at the Thanksgiving Table…

November 25 , 2015 By Katie McKenna

Warm wishes of a happy and healthy Thanksgiving to all of our customers, partners, employees, and friends around the world! This year, we are thankful that we were able to meet so many of you in person this month at EV Connect 2015 in New Orleans. We had such a good time networking and learning with you! While the BYOD / BYOE movement is pervasive, we hope it hasn't completely invaded... [Read More]