HDI 2017 Recap: One Solution Expert’s Experience

HDI 2017 Recap: One Solution Expert’s Experience

May 22 , 2017 By Katie McKenna

What a week we had at HDI 2017! After much planning and having tons of fun at the show, it can be sad to see yet another HDI Conference in the rearview mirror. However, now is the perfect time to reflect on the major takeaways from our conversations with attendees to see what is top of mind for ITSM professionals. We sat down with Tim Wilde, EasyVista Sr. Solutions Consultant,... [Read More]

EasyVista ITSM at HDI Conference 2017

Unleash the Power of ITSM at HDI 2017 with EasyVista

May 3 , 2017 By Katie McKenna

The Annual HDI Conference is THE place to meet like-minded professionals and catch up with the latest tech support trends, technologies, and solutions—and to have fun while doing it! Thousands of IT leaders attend each year to take advantage of in-depth sessions, networking opportunities, and demos of the top ITSM solutions. We’re thrilled to be attending as a Platinum Sponsor for HDI 2017 (May 9-12, 2017). In Booth 403, you’ll... [Read More]

FUSION 16 IT Service Management (ITSM) Conference

FUSION 16: Why What Happens in Vegas, Won’t Stay in Vegas

October 31 , 2016 By Katie McKenna

It’s said that “what happens in Vegas, stays in Vegas.” But that’s not always the case. No, I’m not talking about dealing with the aftermath of an Elvis-officiated wedding. I’m talking about FUSION, the annual service management conference and expo held by itSMF USA and HDI. This event brings together thousands of top IT service management professionals to network and learn with the best. The ultimate goal being to return... [Read More]

Create Enterprise Apps or Portals in Minutes with Apps Builder

New Video: EasyVista Apps Builder – Create Enterprise Apps or Portals in Minutes!

September 21 , 2016 By Katie McKenna

Interested to learn how you can empower your digital workforce with no-code business apps? In two short minutes, Chris Dunn, product expert at EasyVista gives a quick rundown and demo of core EasyVista functionalities so you can see just how easy it is to offer superior service delivery. In our EasyVista Apps Builder video, Chris tackles the subject of custom enterprise portals and apps. This topic is top of mind... [Read More]

Service Management Software Axia FibreNet

How Axia Reaped Benefits from EasyVista Service Management on Day One

May 17 , 2016 By Katie McKenna

As a global provider of broadband services via state-of-the-art fibre optic networks, Axia is all about improving experience, boosting efficiency, and maximizing performance for its customers—EasyVista and Axia have a lot in common! When reorganizational changes crippled an aging HP solution, a division of resources and heightened inefficiencies made it clear that change was needed. Axia embraced this unique opportunity to strategically unify the entire IT team spanning all customer-focused... [Read More]

David's Bridal IT Service Management

David’s Bridal Goes Mobile-first with EasyVista Service Management

May 11 , 2016 By Sherry Macias

The 2016 wedding season is upon us, making it the perfect time to announce that David’s Bridal has selected EasyVista as its Service Management Solution Provider, joining a global community, 1,000+ strong, of EasyVista customers. Our mobile-first service management platform will help the retailer simplify and automate service delivery processes—for both employees and managers—via purposeful end user service apps. As the largest bridal retailer in the country, it’s no surprise... [Read More]

Mobile Service Management with The Martin Agency

The Martin Agency Boosts Service Delivery for Employees on the Go

May 10 , 2016 By Katie McKenna

Employees are on the move now more than ever. Mobile technology innovations mean that work is no longer limited between the four walls of an office or cubicle—and it hasn’t been that way for some time. In fact, IDC predicts that mobile workers will account for nearly three quarters (72.3%) of the total U.S. workforce by 2020. This trend towards mobility is escalating as employees are easily able to accomplish... [Read More]

Gartner IT Operations Stategies & Solutions Summit featuring ITSSM research

EasyVista Brings Mobile-first to the Gartner IT Operations Strategies & Solutions Summit

April 29 , 2016 By Katie McKenna

The Gartner IT Operations Strategies & Solutions Summit (May 10-12, 2016) is the premier place to examine emerging industry trends, develop impactful strategies, and network with the best in the world of IT Operations. The focus of this event is to Rethink IT Operations: Balancing Control, Agility, and Innovation and hot topics like mobility, bimodal IT, IoT, Shadow IT, and DevOps will be the center of discussion. Attendees will learn... [Read More]

Insights from HDI Conference 2016 on service management in the mobile age

Video: HDI16 Insights from the EasyVista Mobile-first Service Apps Lounge

April 25 , 2016 By Katie McKenna

If you follow us on social media, you know we had one heck of a busy week during the HDI 2016 Conference and Expo (April 12-15). Between heavy traffic at the Service Apps Lounge, hosting a super chill party at the ICE bar Orlando, raffling off Bluesmart carry-ons, and presenting a well-attended Solution Spotlight session on Service Delivery, we barely had a free moment! However, EasyVista VP of Sales, Evan... [Read More]

HDI16 service management conference

Get Mobile-first and Chill with EasyVista at HDI16

March 28 , 2016 By Katie McKenna

EasyVista has some majorly cool plans in the works for HDI16. We will be participating as a Platinum Sponsor at the HDI 2016 Conference & Expo in Orlando, Florida from April 12-14th. This year’s HDI conference boasts 2,400 IT support professionals, nine learning tracks, eighty content-rich sessions, five keynote speakers, and endless networking opportunities. HDI aims to provide the knowledge, resources, and contacts to inspire technical support professionals with renewed... [Read More]