Gartner Magic Quadrant for ITSM

The 2017 Gartner Magic Quadrant for ITSM Tools is Hot Off the Press

August 14 , 2017 By John Prestridge

It’s that time of year again! The 2017 Gartner Magic Quadrant for IT Service Management (ITSM) Tools is officially out and ready for download. The Magic Quadrant evaluates global leaders in the ITSM space based on to ability to execute and completeness of vision. We’re proud to announce that EasyVista is once again named in Gartner’s Magic Quadrant for ITSM along with other industry-leading vendors. EasyVista was one of nine... [Read More]

Gartner Research on Future-ready ITSM Practices

Get Your $195 Gartner Research on “Future-ready” ITSM Practices for Free

April 14 , 2017 By Katie McKenna

H.G. Wells’ famous “adapt or perish” quote becomes more and more relevant as advancements in cloud and everything-as-a-service technologies evolve at rapid speed. When it comes to providing strategic value to the workplace, IT must be at the forefront of the latest best practices, tools, and critical skillsets. As Gartner puts it, your ITSM practices need to be “future-ready” to stay business relevant. Easier said than done, right? According to... [Read More]

Gartner Magic Quadrant for IT Service Support Management (ITSSM) Tools

There’s no Magic to Being Recognized on the Gartner MQ (Again)

September 15 , 2016 By Sherry Macias

I’m excited for our announcement today that EasyVista has been named in the August 2016 Gartner Magic Quadrant for IT Service Support and Management Tools Report for another consecutive year! In fact, we are one of only 10 companies to be recognized among the more than 450 that offer ITSSM products today! Mind boggling, right? Clearly with that much technology to parse through in the market, Gartner’s MQ research is... [Read More]

Gartner IT Operations Stategies & Solutions Summit featuring ITSSM research

EasyVista Brings Mobile-first to the Gartner IT Operations Strategies & Solutions Summit

April 29 , 2016 By Katie McKenna

The Gartner IT Operations Strategies & Solutions Summit (May 10-12, 2016) is the premier place to examine emerging industry trends, develop impactful strategies, and network with the best in the world of IT Operations. The focus of this event is to Rethink IT Operations: Balancing Control, Agility, and Innovation and hot topics like mobility, bimodal IT, IoT, Shadow IT, and DevOps will be the center of discussion. Attendees will learn... [Read More]

service management, ITSSM, ITIL resources roundup

The Round Up: The Best of the Best 2015

February 17 , 2016 By Katie McKenna

As the social media guru here at EasyVista, I’m always looking for the latest and greatest Service Management resources to share with our growing number of followers—whether it’s new market research, an interesting case study, a thought leadership article, industry trends, or breaking news stories. I’m sure I’m not alone in this quest which gave me the idea of rounding up our top read resources of 2015! Below you’ll find... [Read More]

Consumerization Insights from Gartner

Consumerize Your Enterprise Software Before It Consumes You – Part 4, Gartner Report

January 14 , 2016 By Kevin Coppins

The following is the final installment of a four part series exploring key takeaways from a recently published Gartner report entitled “Consumerize Your Enterprise Software Before it Consumes You” by analyst Brian Prentice. EasyVista is making the report available for download, get it today. Part 4: Consumerize Service Management With EasyVista, our customers are able to automate and personalize service delivery for end user employees with a mobile-first platform. In essence,... [Read More]

Consumerize Your Enterprise Software Applications

Consumerize Your Enterprise Software Before It Consumes You – Part 3, Gartner Report

January 12 , 2016 By Kevin Coppins

The following is Part 3 of a four part series exploring key takeaways from a recently published Gartner report entitled “Consumerize Your Enterprise Software Before it Consumes You” by analyst Brian Prentice. EasyVista is making the report available for download, get it today. Part 3: Recommended steps to consumerize Enterprise Applications Gartner provides several recommendations for both the CIO and Application Leaders as they look to put the users of... [Read More]

Consumerization of IT Recommendations from Gartner

Consumerize Your Enterprise Software Before It Consumes You – Part 2, Gartner Report

January 8 , 2016 By Kevin Coppins

The following is Part 2 of a four part series exploring key takeaways from a recently published Gartner report entitled “Consumerize Your Enterprise Software Before it Consumes You” by analyst Brian Prentice. EasyVista is making the report available for download, get it today. Part 2: What it means to be customer-centric It’s not a secret to anyone working within Enterprise IT organizations, the outside world moves much faster than the... [Read More]

IT Consumerization Takeaways from Gartner Research

Consumerize Your Enterprise Software Before It Consumes You – Part 1, Gartner Report

January 7 , 2016 By Kevin Coppins

The following is Part 1 of a four part series exploring key takeaways from a recently published Gartner report entitled “Consumerize Your Enterprise Software Before it Consumes You” by analyst Brian Prentice. EasyVista is making the report available for download, get it today. Part 1: Closing the experience gap Challenges abound for both the CIO and the IT organization. The trend of having to do more with less to a... [Read More]

Free Gartner Research That’ll Influence Your ITSSM Short List

October 5 , 2015 By Katie McKenna

Have you heard the news? Gartner released its new Critical Capabilities for IT Service Support Management Tools report. Published on August 25, 2015, the research report is designed to help IT leaders evaluate which ITSSM products are best suited to meet their organization’s needs based on I&O maturity level. Gartner analysts thoroughly vetted nine of the leading ITSSM tools, weighing the solutions on the critical capabilities required in four main... [Read More]