HDI 2017 Recap: One Solution Expert’s Experience

HDI 2017 Recap: One Solution Expert’s Experience

May 22 , 2017 By Katie McKenna

What a week we had at HDI 2017! After much planning and having tons of fun at the show, it can be sad to see yet another HDI Conference in the rearview mirror. However, now is the perfect time to reflect on the major takeaways from our conversations with attendees to see what is top of mind for ITSM professionals. We sat down with Tim Wilde, EasyVista Sr. Solutions Consultant,... [Read More]

EasyVista ITSM at HDI Conference 2017

Unleash the Power of ITSM at HDI 2017 with EasyVista

May 3 , 2017 By Katie McKenna

The Annual HDI Conference is THE place to meet like-minded professionals and catch up with the latest tech support trends, technologies, and solutions—and to have fun while doing it! Thousands of IT leaders attend each year to take advantage of in-depth sessions, networking opportunities, and demos of the top ITSM solutions. We’re thrilled to be attending as a Platinum Sponsor for HDI 2017 (May 9-12, 2017). In Booth 403, you’ll... [Read More]

Pink17 ITSM - Las Vegas

Pink17 & EasyVista: What You Need to Know Before Stepping Foot in Fabulous Las Vegas

February 14 , 2017 By Katie McKenna

Vegas is always a good time and we can’t wait to participate as a gold sponsor there next week at Pink Elephant’s 21st Annual IT Service Management Conference. This year, the show takes place February 19-21 at the lovely Bellagio Hotel. With 12 tracks and over 140 sessions covering topics like ITSM, ITIL®, ISO, Lean IT, PRINCE®, and COBIT®, there’s something for everyone at Pink17. Keep reading for “what you... [Read More]

ITSM Ghostbusters

EasyVista & 451 Research Webinar: Arm Your Service Desk for the Latest ITSM Trends

December 7 , 2016 By Katie McKenna

Today’s IT environment is a delicate mix of complex technologies such as mobile, virtualization, and cloud which converge to successfully deliver services. If we’re being honest, it can be challenging to provide efficient and superior service delivery in such a dynamic landscape. Unseen snafus happen, but these ‘ghosts’ can be proactively found and ‘busted’ to avoid interruption and disruption. Adding more pressure are today’s sky-high expectations. Thanks to the prevalence... [Read More]

EasyVista ITSM - Hot in 2016 Owler Award

EasyVista Named HOT and Top Trending Company by Owler!

November 29 , 2016 By Katie McKenna

EasyVista can officially add “Hot” to its long list of attributes. Owler, a crowdsourced competitive intelligence platform, has released its annual list of “HOT in 2016” winners, and let’s just say, the EV team is strutting with Bruno Mars swag singing: “I'm too hot (hot damn) Call the police and the fireman I'm too hot (hot damn) Make a dragon wanna retire man... I’M TOO HOT!" Our hotness aside, we... [Read More]

The Mobile-first Revolution in ITSM

The Mobile-first Revolution in ITSM

November 18 , 2016 By Cédric CibotVoisin

“Mobile-first” is no longer just an ITSM industry buzzword. Our consumption of digital is accelerating, and increasingly mobility plays a predominant role. In order to be effective and gain business value, IT organizations must take ownership and support digital transformation and its mobile elements in the service catalog and orchestration layers. The question is not if your IT organization should engage in mobile—it’s now a matter of when and how.... [Read More]

FUSION 16 IT Service Management (ITSM) Conference

FUSION 16: Why What Happens in Vegas, Won’t Stay in Vegas

October 31 , 2016 By Katie McKenna

It’s said that “what happens in Vegas, stays in Vegas.” But that’s not always the case. No, I’m not talking about dealing with the aftermath of an Elvis-officiated wedding. I’m talking about FUSION, the annual service management conference and expo held by itSMF USA and HDI. This event brings together thousands of top IT service management professionals to network and learn with the best. The ultimate goal being to return... [Read More]

Demand in the Digital Workplace Drives EasyVista Growth

EasyVista Announces Record Growth in H1 and $8.4M Investment as Demand Surges in ITSM and the Digital Workplace

August 17 , 2016 By Katie McKenna

It’s an exciting day with two major announcements from EasyVista. First, we blew out a record first half period of any year in EasyVista history. At the same time, we raised funding from investors in Europe and the US. It’s clear that more and more enterprises are moving towards enabling a user-centric work environment, utilizing mobile-first and SaaS technologies to get there. With the service desk proving to be the... [Read More]

Gartner Report: Make Mobile Part of Your Digital Workplace Strategy

Free Gartner Report Advises IT to Leverage Enterprise Mobility for ROI in The Digital Workplace

August 11 , 2016 By Katie McKenna

The Digital Workplace has become the talk of the IT town—and for good reason. There’s a lot of value IT can drive into the business by increasing the ROI of mobility into their organizations. This also gives IT the ability to become the "onramp" to the digital workplace by increasing efficiencies, employee engagement, and agility. A successful strategy all comes down to creating a more consumerized work environment for the... [Read More]

Mobile-first service management enables a global workforce

Why Mobile-first Matters in a Service Management Solution

August 9 , 2016 By Arnie McKinnis

Welcome back to the series – 10 Must Ask Questions When Buying (or re-signing) a Service Management Solution. If you missed previous posts, catch up with the links below. Question #6: How well can it meet the needs of my globally dispersed organization? Even some of the smallest companies in the world have both global customers and employees. Just as our workforce is more mobile, companies themselves have become more... [Read More]