The 2017 Gartner Magic Quadrant for ITSM Tools is Hot Off the Press

August 14, 2017 By John Prestridge
Gartner Magic Quadrant for ITSM

It’s that time of year again! The 2017 Gartner Magic Quadrant for IT Service Management (ITSM) Tools is officially out and ready for download. The Magic Quadrant evaluates global leaders in the ITSM space based on to ability to execute and completeness of vision. We’re proud to announce that EasyVista is once again named in Gartner’s Magic Quadrant for ITSM along with other industry-leading vendors.

EasyVista was one of nine vendors identified in the 2017 ITSM Magic Quadrant – in a growing community of ITSM providers! We believe this places us within a select set of proven vendors that have demonstrated their ability to support the critical capabilities of ITSM. We believe EasyVista improved its positioning on the Magic Quadrant by demonstrating an ability to execute and effectively communicating a product vision for ITSM 2.0.

We believe the Gartner Magic Quadrant has become a trusted resource for an objective perspective on the technology market. The EasyVista team is excited about our company growth, continued innovation, and customer adoption worldwide. To be recognized for another consecutive year on the ITSM MQ is further validation of our continued efforts and vision.

Get your complimentary copy of the 2017 Gartner MQ for ITSM Tools Report

We’re excited to offer you a complimentary copy of this valuable research. Download the full report here:

Gartner 2017 Magic Quadrant for ITSM Tools Report

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

John Prestridge is Chief Marketing Officer at EasyVista. An accomplished marketing and product strategist focused on customer needs, he helps drive product innovation and market development within the IT service management software industry to support the digital transformation of enterprise companies. He is a firm believer that ITSM 2.0 is the critical path for companies transitioning to the Digital Workplace. John brings broad expertise in the technologies shaping the future workplace, including service management, cloud computing, application virtualization, mobility, intelligent automation, and compliance.

John has held sales and marketing leadership roles at SunView Software, Citrix Systems, and Sequoia Software (acquired by Citrix) to name a few. He has also led global ERP implementations, security architecture development, advanced technology adoption, and enterprise software development initiatives as a senior IT executive in the private sector.

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