The American Red Cross Chooses EasyVista to Manage IT Services for Its Volunteers and Employees

Here at EasyVista, we take great pride in the fact that our solution powers amazing organizations that truly make a difference in the lives of others. Our solutions enable organizations to work more efficiently and save money so they can focus on the things that matter. We’re thrilled to announce today that The American Red Cross has selected EasyVista to improve service delivery to its employees and volunteers that are helping people in need.

The American Red Cross is a not-for-profit organization that shelters, feeds, and provides emotional support to victims of disasters. Additionally, it provides international humanitarian aid, teaches life-saving skills, supplies 40% of the nation’s blood, and supports military members and their families.

EasyVista’s cloud-based IT service management solution was selected by The American Red Cross for the following benefits:

• Ease of use
• Quick time to value
• Service Management platform flexibility
• Service Apps capabilities and versatility

“Our mission is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors,” said Dave Bullamore, Vice President of End User IT Services for The American Red Cross. “EasyVista will give our volunteers and employees a simple way to quickly access the IT support service they need, so they can stay focused on the mission.”

We are honored to partner with such a respected organization that boasts a long history of delivering aid to those in need. With EasyVista’s IT Service Management solution, employees of The American Red Cross will have access to IT service and support from anywhere in the world via any mobile device so they can be successful in fulfilling their mission.

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Interested in learning how other EasyVista customers have overcome service delivery challenges and brought their ITSM practices to the next level? Browse our customer success stories.