Business Process Management

As IT organizations worldwide transition from managers of technology assets to providers of quality-managed services, many are turning to ITIL as a source of standardized best practices for service-oriented IT management.

ITIL the most comprehensive and widely accepted framework of best practice IT management processes in combination with EasyVista Business Process Management capabilities through the use of 350 automated workflows can help reduce costs, improve service quality, increase efficiency, tighten security, achieve regulatory compliance, and align IT more closely with its business.

EasyVista allows IT organizations to deliver high-quality services, to measure and track performance, to set and meet quality goals, and to create both a methodology and culture of continuous improvement.