You are here > Why EasyVista > SaaS Cloud Environment > Cloud Management Center

Cloud Management Center

Building a competency in managing technology and aligning investments to business goals plays a critical role in the success of almost every business. More than ever, the evolution of IT from a cost center to a center of strategic business value is a necessity.

To capitalize on this evolution, the EasyVista Cloud Management Center (CMC) supports organizations with continuous optimization of increasingly complex and dynamic business services, processes and relationships.

The EasyVista CMC provides a comprehensive suite of management services spanning hosted services, availability, quality, safety, provisioning maintenance order to meet these commitments, the establishment of a technical infrastructure and a dedicated team to ensure 24x7 is availability. The CMC's goal is to ensure the availability of excellent service as well as to check and verify that all services are rendered in accordance with commitments made by the service provider.

  • Network administration and hosting infrastructure
  • SaaS (Software-as-a-Service) advanced analytics
  • Compliance monitoring (ISO 27001 / 27002), governance, business regulations and customer specific requirements for the location, security and management of data
  • Data confidentiality, security, integrity of information systems
  • Data center management/redundancy

Methodology

A continuous process improvement strategy and regular review accompanied by audits is essential for the sustainability of the quality service EasyVista delivers. The CMC manages thousands of virtual machines based on ISO and ITIL best practices to provide customers with a seamless, compliant and agile solution at the lowest cost of ownership.

Monitoring

The CMC manages millions of automated tests per day on all platforms detecting and reporting on identified trends and other custom reporting requirements:

  • Service levels and availability
  • Usage, agility and end user experience
  • Performance across diverse environments
  • Access to resources published by the client as LDAP servers or supply identity (SSO)

Cloud Management Expertise

The CMC brings together more than 50 areas of staff expertise ranging from SaaS services, physical servers, network, storage arrays, virtualization and security. CMC technicians have a thorough knowledge and understanding of technical architectures as well as business procedures in compliance with ITIL and ISO.

Latest Tweets