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Recent Conversations
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Complete action by sending email
Hi, I want our external support (for printer maintenance) to be able to finish a step in a wor...
 
Nebojša Živković, 01-19-2017, 08:01 AM Last Post: Reeder, 1 hour ago
Administration Views: 73  Replies: 4
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Filter /CI based on same serial number
Hi,  I'm trying to write schedule alert in Easy Vista. I'd like to setup a filter which gi...
 
Support Manager, 4 hours ago Last Post: Support Manager, 4 hours ago
Administration Views: 5  Replies: 0
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New ev|Apps Builder H2.2016 release notes
Hi everybody,   The new ev|Apps Builder H2.2016 release notes is now available here.   You wi...
 
Christine Daussac, 01-20-2017, 09:42 AM Last Post: Christine Daussac, 01-20-2017, 09:42 AM
General Discussion Views: 30  Replies: 0
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New receive automatic updates
receive automatic updates  test 2...
 
subhapriyo, 01-20-2017, 07:14 AM Last Post: Subhapriyo Banerjee, 01-20-2017, 07:26 AM
Bonnes pratiques Views: 8  Replies: 3
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EV Voice Suggestion Added
I added the below to EV Voice today.  If there is any other way to do this, where a single cli...
 
jhendrix, 01-18-2017, 03:36 PM Last Post: jhendrix, 01-19-2017, 11:36 AM
General Discussion Views: 91  Replies: 2
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Getting Group Members for Email
You guys have me SUPER busy with this new release of Easyvista. Loving these new features! We ...
 
Justin, 01-17-2017, 02:40 PM Last Post: Reeder, 01-19-2017, 10:57 AM
Process & Workflow Views: 161  Replies: 6
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Minor graphic change for Service Manager
I love the UI overhaul and updates to icons that has recently occurred. For me, its much cleare...
 
Justin, 01-18-2017, 10:06 AM Last Post: Justin, 01-18-2017, 10:06 AM
General Discussion Views: 43  Replies: 0
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Questionnaires - List or Combo Help Text
Hi We need to create some questionnaires (don't know if combo, list, checkbox) but need to add ...
 
E.Gomez, 01-17-2017, 07:34 AM Last Post: E.Gomez, 01-18-2017, 08:01 AM
Process & Workflow Views: 122  Replies: 4
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Document steps in SR
We have a process for which various techs have to perform a series of steps before the SR is co...
 
jhendrix, 01-10-2017, 12:11 PM Last Post: jhendrix, 01-13-2017, 06:17 PM
General Discussion Views: 173  Replies: 3
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Minimum Number of Trainees - PLEASE READ
Hello all, Each Virtual Training Class offering requires a minimum number of trainees, typical...
 
Andrew, 01-13-2017, 05:19 PM Last Post: Andrew, 01-13-2017, 05:19 PM
Virtual Training Views: 10  Replies: 0
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Cached Pages
I already have a support ticket in for this, but am awaiting a response and I was just thinking...
 
Justin, 12-16-2016, 01:55 PM Last Post: Andrew, 01-13-2017, 04:44 PM
Administration Views: 556  Replies: 5
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Duplicate incidents
Hi everyone, I've created some reports in EasyVista using the following selection: Theme - Op...
 
Sairam, 01-10-2017, 11:43 AM Last Post: Sairam, 01-13-2017, 10:13 AM
General Discussion Views: 140  Replies: 2
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Bypassing the shopping cart and simplifying service request
I discovered this great trick while talking to a customer lately. While the information is in t...
 
Benoit, 06-29-2016, 03:53 PM Last Post: ABBE Philippe, 01-13-2017, 09:48 AM
General Discussion Views: 3405  Replies: 11
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Actions for my Groups - Notification bar
Is there anyway to increase the number of Actions that appear when you click on Actions for my ...
 
Chris, 11-11-2016, 03:07 PM Last Post: Andrew, 01-11-2017, 10:40 AM
General Discussion Views: 701  Replies: 6
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Announcement: Virtual Training is coming to YOU on January 2nd 2017
Here at EasyVista, we often say we don’t just want happy customers; we want successful custom...
 
Andrew, 12-22-2016, 03:43 PM Last Post: Pongrac, 01-10-2017, 02:21 PM
Virtual Training Views: 52  Replies: 3
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February 2017 Training Calendar for North America
Click the links in the Calendar below to register for Virtual Training. Please Note. all clas...
 
Andrew, 01-06-2017, 01:39 PM Last Post: Andrew, 01-10-2017, 02:14 PM
Virtual Training Views: 51  Replies: 2
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Virtual Training Credits Program - PLEASE READ
Hello all, I've had questions around the new VTC program, the credits offer an easy way to man...
 
Andrew, 01-09-2017, 01:49 PM Last Post: Andrew, 01-09-2017, 01:49 PM
Virtual Training Views: 30  Replies: 0
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Ability to create / edit personal view in report or list
During a CSM call today my POC suggested the ability to create personal views. I suggested he h...
 
Pongrac, 01-06-2017, 03:50 PM Last Post: Pongrac, 01-06-2017, 03:50 PM
General Discussion Views: 90  Replies: 0
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Reporting Woes
Good Morning Fellow Easyvista Enthusiasts (yes cheesy I know), I wrote a report using the AM_A...
 
Nic, 01-04-2017, 12:00 PM Last Post: Andrew, 01-06-2017, 10:13 AM
Administration Views: 196  Replies: 2
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Availability Percantage Calculation
In the Extended CMDB Module there is a tab for Availability.  When I look through the report i...
 
James Sealock, 01-05-2017, 05:18 PM Last Post: Andrew, 01-05-2017, 08:05 PM
General Discussion Views: 142  Replies: 1