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Recent Conversations
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REST - Group email & unknown error
Hello We follow our integration with EV and orchestration tool... I've 2 issues when using POST...
 
E.Gómez, 06-20-2017, 07:46 AM Last Post: ABBE Philippe, Yesterday, 07:44 AM
Integration / Import-Export Views: 70  Replies: 4
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Mail Template Assistance
I have been playing around with creating a mail template (MAIL COMPONENT). I have been able to ...
 
Nic, 06-22-2017, 03:21 PM Last Post: FMX, Yesterday, 07:36 AM
Administration Views: 35  Replies: 3
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Anyone else struggling with the TAB key order on forms?
We are in the process of configuring ticketing for our IT users and one of our largest concerns...
 
sarahschumacher, 10-20-2015, 12:24 PM Last Post: FMX, Yesterday, 07:24 AM
General Discussion Views: 5436  Replies: 7
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Service Store Cannot Load/Edit? - Cannot get it to work at all
[attachment=244] [attachment=245] Hi everyone, I am hoping someone can help. I cannot get the...
 
VhtV, 06-21-2017, 01:53 PM Last Post: VhtV, 06-21-2017, 04:06 PM
Web Store / Website Views: 55  Replies: 2
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News Article Notification Ticker Size
Is there a way to resize the notifications on news articles located at the bottom of the EV sc...
 
Leah, 06-16-2017, 04:08 PM Last Post: Leah, 06-16-2017, 04:08 PM
Administration Views: 63  Replies: 0
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EasyVista to Acquire Knowesia
Exciting news! Yesterday we announced EasyVista's upcoming acquisition of Knowesia, an award-w...
 
Katie, 06-16-2017, 08:31 AM Last Post: Katie, 06-16-2017, 08:31 AM
News (Announce Only) Views: 48  Replies: 0
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Questionnaire - Use individual questions in wf steps
Hello I need to use question values separated into one workflow (for notification template, val...
 
E.Gómez, 06-15-2017, 01:51 AM Last Post: E.Gómez, 06-16-2017, 01:30 AM
Process & Workflow Views: 92  Replies: 2
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Create Request via REST step in WF
Has anyone been successful creating a SR using the new REST step in a workflow?  We can't get ...
 
jhendrix, 03-08-2017, 02:05 PM Last Post: Chhay Leng Trang, 06-15-2017, 10:26 AM
Process & Workflow Views: 1693  Replies: 8
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EV email
Let me start by saying that I know little to nothing about CID image embedding.  Management is...
 
jhendrix, 05-31-2017, 10:07 AM Last Post: Wayne Smith, 06-06-2017, 06:23 PM
General Discussion Views: 285  Replies: 3
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Who are our CMDB heavy hitters?
Hello! While I know a number of you utilize EasyVista's CMDB, I am not 100% certain who have f...
 
Sherry Rice, 06-01-2017, 09:01 AM Last Post: ABBE Philippe, 06-06-2017, 05:10 AM
General Discussion Views: 184  Replies: 1
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REST - Obtain info from ticket's actions
Hello could anybody explain how to access via REST to one ticket's actions? we're doing some i...
 
E.Gómez, 05-24-2017, 10:38 AM Last Post: ABBE Philippe, 06-06-2017, 04:29 AM
Integration / Import-Export Views: 339  Replies: 3
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Questionnaire - Conditional sections
Hi Wen we program a mult-section questionnaire and there are conditional sections, It is possib...
 
E.Gómez, 05-30-2017, 05:14 AM Last Post: ABBE Philippe, 06-06-2017, 04:02 AM
Process & Workflow Views: 181  Replies: 1
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Creation of New Windows Notifications
Does anyone know if there is a way to create new Windows notification pop ups from within the s...
 
James Sealock, 06-02-2017, 10:21 AM Last Post: ABBE Philippe, 06-06-2017, 02:36 AM
Administration Views: 149  Replies: 1
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Questions/Responses results display
We have a Questionnaire that asks for a Location, the users select a location from a list, whic...
 
Robert Chaney, 06-02-2017, 03:42 PM Last Post: ABBE Philippe, 06-06-2017, 02:33 AM
Administration Views: 153  Replies: 1
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Known Error / Knowledge Base Reporting
Hi Everyone, I am trying to create a report for a count whenever a Known Error or a Knowledge...
 
Lee, 05-23-2017, 05:45 AM Last Post: Lee, 06-05-2017, 11:28 AM
General Discussion Views: 222  Replies: 2
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Backup, Export et al
I am discovering 1st hand the trouble you can get into when you spend 6 months developing diffe...
 
jhendrix, 06-01-2017, 04:57 PM Last Post: Wayne Smith, 06-04-2017, 11:41 PM
General Discussion Views: 149  Replies: 1
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New wiki page: Questionnaire - Use case
Hi everyone, This use case shows you how all types of questions can be implemented using a que...
 
Christine Daussac, 06-02-2017, 11:20 AM Last Post: Christine Daussac, 06-02-2017, 11:20 AM
Process & Workflow Views: 109  Replies: 0
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Bulk Actions Manipulation
Is there an easy way to bulk modify a group of actions? Specifically, I need to transfer them t...
 
Justin, 05-17-2017, 12:18 PM Last Post: Andrew, 05-29-2017, 10:41 AM
Administration Views: 376  Replies: 3
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Service Store URL
In our Service App Store for our end users, we have different pages, filters, forms, etc. From ...
 
Steve, 10-19-2016, 11:30 AM Last Post: Jocelyne Samrani, 05-29-2017, 10:01 AM
Web Store / Website Views: 2266  Replies: 4
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Adding attachments to workflow step notifications...
Hi Everyone I am curious if it is possible to include attachments from a ticket to a workflow s...
 
Adam V, 11-18-2015, 03:40 PM Last Post: ABBE Philippe, 05-29-2017, 05:21 AM
Process & Workflow Views: 4913  Replies: 5