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Recent Conversations
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REST - Group email & unknown error
Hello We follow our integration with EV and orchestration tool... I've 2 issues when using POST...
 
E.Gómez, 06-20-2017, 07:46 AM Last Post: Cyril, 10 hours ago
Integration / Import-Export Views: 454  Replies: 5
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Q3 Customer Update Webinar Presentation and Recording Link
I want to personally thank Nick Lane of CBL Properties, and the EasyVista team, for their prese...
 
Sherry Rice, 08-16-2017, 11:52 AM Last Post: Sherry Rice, 08-16-2017, 11:52 AM
EV|Connect Events Views: 12  Replies: 0
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REST API - Asset Information
Hello I'm trying to get the assigned user and status of assets from EasyVista using REST and I...
 
Josh Campbell, 08-15-2017, 10:06 AM Last Post: Josh Campbell, 08-15-2017, 10:06 AM
Integration / Import-Export Views: 53  Replies: 0
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September 2017 Training Calendar for North America
Click the links in the Calendar below to register for Virtual Training. Please Note. all clas...
 
Andrew, 08-14-2017, 04:36 PM Last Post: Andrew, 08-14-2017, 04:36 PM
Virtual Training Views: 12  Replies: 0
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LAST_GROUP_ID and LAST_DONE_BY_ID
Is there an explanation as to how these fields update? I find they aren't very useful in their ...
 
Justin, 08-11-2017, 10:56 AM Last Post: Wayne Smith, 08-13-2017, 07:23 PM
Process & Workflow Views: 102  Replies: 2
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Don't miss our 2017 Q3 Customer Update Webinar - Aug 16!!
Hello All, We are going to be presenting an exciting Customer Update Webinar at noon Eastern o...
 
Sherry Rice, 08-10-2017, 04:44 PM Last Post: Sherry Rice, 08-10-2017, 04:44 PM
EV|Connect Events Views: 6  Replies: 0
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Lync / Skype for Business Integration Connector
Hello all, I am looking for one or two EasyVista Customer using Service Manager who also have ...
 
Andrew, 07-25-2016, 02:09 PM Last Post: Debbie, 08-10-2017, 02:14 PM
Integration / Import-Export Views: 4109  Replies: 5
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"Equipment/Software" tickets actions tab?
(v2014) Somebody knows what should appear under the "Equipment/Software" tab? (in the tickets a...
 
Bucefalos, 08-02-2017, 04:26 AM Last Post: Bucefalos, 08-03-2017, 05:06 AM
Administration Views: 187  Replies: 3
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Advanced analytics with EasyVista
Hello all,   We are actually working on advanced analytics for EasyVista, and we would like to...
 
Issam Ben Khelifa, 07-31-2017, 04:42 AM Last Post: ABBE Philippe, 08-03-2017, 02:49 AM
General Discussion Views: 197  Replies: 1
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EASYVISTA SERVICE APPS - NEW PATCH : 2017.6.3
Hello, We've just released a new patch for Service Apps: 2017.6.3 Click here to view the cha...
 
Antoine, 08-01-2017, 09:17 AM Last Post: Antoine, 08-01-2017, 09:17 AM
EasyVista Upgrade Announcements Views: 98  Replies: 0
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Delivery Reception
We've sent our issue to support, but I was wondering if anyone else has experienced our issue. ...
 
jhendrix, 07-26-2017, 04:00 PM Last Post: ABBE Philippe, 07-31-2017, 03:24 AM
General Discussion Views: 216  Replies: 3
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Anyone else struggling with the TAB key order on forms?
We are in the process of configuring ticketing for our IT users and one of our largest concerns...
 
sarahschumacher, 10-20-2015, 12:24 PM Last Post: sarahschumacher, 07-28-2017, 11:02 AM
General Discussion Views: 6368  Replies: 9
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Doubts with resolution times
Hello We're working on some indicators to manager about tickets= resolution time, work time spe...
 
E.Gómez, 07-28-2017, 04:02 AM Last Post: ABBE Philippe, 07-28-2017, 05:56 AM
General Discussion Views: 197  Replies: 1
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Departed Employee Group Cleanup
Is there an automated method for removing Employees from associated groups in Easyvista when th...
 
Derrick A., 07-25-2017, 10:19 AM Last Post: Derrick A., 07-27-2017, 11:56 AM
Administration Views: 267  Replies: 3
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Scheduling activities for CI's
With the ability of multi-section questionnaires to be able to read answers before submitting a...
 
Brandon@POWER, 07-20-2017, 03:17 PM Last Post: Brandon@POWER, 07-27-2017, 11:56 AM
Administration Views: 193  Replies: 2
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Basic user manual for service manager?
Hello, I'm looking to see if anyone has already created a basic user manual for Service Manager...
 
BKurzweil, 07-24-2017, 01:48 PM Last Post: ABBE Philippe, 07-27-2017, 04:19 AM
General Discussion Views: 257  Replies: 1
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Create Ticket For Inactive Employee
Does anyone know of a way to select an inactive employee as the Requesting Person/Recipient fro...
 
sarahschumacher, 07-26-2017, 05:40 PM Last Post: ABBE Philippe, 07-27-2017, 03:36 AM
General Discussion Views: 136  Replies: 1
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EasyVista Service Manager patch (not new, this is a repost!)
Hello All, On July 13, our Release Manager Antoine Coquelet posted everything you need to know...
 
Sherry Rice, 07-25-2017, 10:35 AM Last Post: Sherry Rice, 07-25-2017, 10:35 AM
EasyVista Upgrade Announcements Views: 162  Replies: 0
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August System Administrator Training Class
Hi all, We have a System Administrator training class running August 1st to August 3rd, if you...
 
Andrew, 07-20-2017, 11:32 AM Last Post: Andrew, 07-20-2017, 11:32 AM
Virtual Training Views: 19  Replies: 0
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Virtual Training Feedback
Have you attended a Virtual Training Class? Do you have thoughts or feedback on the class struc...
 
Andrew, 07-20-2017, 11:30 AM Last Post: Andrew, 07-20-2017, 11:30 AM
Virtual Training Views: 10  Replies: 0