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Recent Conversations
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EasyVista Service Manager H2.2016 patch #2
The second patch for EasyVista Service Manager H2.2016 has been released. Please visit our Wiki...
 
Pongrac, 6 hours ago Last Post: Pongrac, 6 hours ago
EasyVista Upgrade Announcements Views: 20  Replies: 0
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Relationships between Requests and Assets Connector
This took some time to get but the SD_REQUEST_ASSET table has a clustered primary key.  When y...
 
James Sealock, 02-23-2017, 03:53 PM Last Post: James Sealock, 02-23-2017, 03:53 PM
General Discussion Views: 49  Replies: 0
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EasyVista Service Manager H2.2016
EasyVista Service Manager H2.2016 has been released. Please visit our Wiki via the following li...
 
Andrew, 02-22-2017, 12:45 PM Last Post: Andrew, 02-22-2017, 12:45 PM
EasyVista Upgrade Announcements Views: 77  Replies: 0
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EasyVista Service Apps H2.2016
EasyVista Service Apps H2.2016 has been released. Please visit our Wiki via the following link...
 
Andrew, 02-22-2017, 12:41 PM Last Post: Andrew, 02-22-2017, 12:41 PM
EasyVista Upgrade Announcements Views: 60  Replies: 0
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Subscribe to be notified of future releases...
Please be sure to subscribe to the Upgrade Announcements forum to get automatic notifications o...
 
Andrew, 02-22-2017, 12:39 PM Last Post: Andrew, 02-22-2017, 12:39 PM
EasyVista Upgrade Announcements Views: 56  Replies: 0
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Horizontal line in questionnaire
I feel like a complete idiot, but can't figure out how to do the below.  I must be making this...
 
jhendrix, 02-16-2017, 02:36 PM Last Post: jhendrix, 02-22-2017, 11:13 AM
General Discussion Views: 160  Replies: 2
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Bypassing the shopping cart and simplifying service request
I discovered this great trick while talking to a customer lately. While the information is in t...
 
Benoit, 06-29-2016, 03:53 PM Last Post: ABBE Philippe, 02-21-2017, 09:42 AM
General Discussion Views: 4552  Replies: 13
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Update workflow variable in step
Hi, I'm looking for a way to modifiy one of my custom variable value in a workflow for 2 reaso...
 
Cyril, 02-21-2017, 05:45 AM Last Post: Cyril, 02-21-2017, 05:45 AM
Process & Workflow Views: 90  Replies: 0
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Questionnaries - Table with variable rows
Hello Does anybody know if it is possible / how can I set up a question with variable rows? We ...
 
E.Gomez, 02-15-2017, 09:09 AM Last Post: E.Gomez, 02-20-2017, 07:18 AM
Process & Workflow Views: 172  Replies: 3
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Reporting Views
Is there anyway to improve the way reports are displayed when you are simply navigating them? B...
 
Justin, 02-17-2017, 10:20 AM Last Post: Justin, 02-17-2017, 11:02 AM
Administration Views: 154  Replies: 2
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How to update the Forward Schedule of Change
Does anyone know what file I can update to remove certain change types from the FSC under Trans...
 
James Sealock, 02-16-2017, 07:44 PM Last Post: James Sealock, 02-16-2017, 07:44 PM
Administration Views: 95  Replies: 0
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How to Restart a Questionnaire?
So while trying to test combining a few questionnaires into a multi section questionnaire I was...
 
James Sealock, 02-16-2017, 02:25 PM Last Post: James Sealock, 02-16-2017, 07:43 PM
Administration Views: 174  Replies: 2
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Have any of our healthcare customers integrated EasyVista with Meditech?
Hi everybody! We have a prospect who wants to know if we have any healthcare customers who have...
 
Pongrac, 02-16-2017, 03:56 PM Last Post: Sherry Pongrac, 02-16-2017, 03:56 PM
Integration / Import-Export Views: 84  Replies: 0
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Linking Different Record Types - Documentation
Is there a good consolidated document out there that details the types of relationships that ca...
 
Carl, 03-10-2016, 03:06 PM Last Post: Ash, 02-16-2017, 08:45 AM
Administration Views: 3462  Replies: 11
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Our next customer update webinar has been scheduled for March 1!!!!
Hello All, We are going to be presenting an exciting Customer Update Webinar at noon Eastern o...
 
Pongrac, 02-14-2017, 03:59 PM Last Post: Pongrac, 02-14-2017, 03:59 PM
EV|Connect Events Views: 7  Replies: 0
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SD_Request Last_Update Trigger
What triggers this field to update? Some actions appear to update it and some do not. I've been...
 
Justin, 02-06-2017, 09:31 PM Last Post: Jonathan Steele, 02-14-2017, 02:39 PM
General Discussion Views: 324  Replies: 4
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Send email "on behalf of" or "Send as"
Hi In an action or ticket (incident, service request or change), when using the 'send email' t...
 
Chhay Leng Trang, 02-03-2017, 09:36 AM Last Post: E.Gomez, 02-13-2017, 11:25 AM
General Discussion Views: 318  Replies: 4
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"Redirected" Action and Status
We have an Incident ticket action that was somehow "Redirected".  I am unable to recreate this...
 
sarahschumacher, 02-09-2017, 04:33 PM Last Post: James Sealock, 02-10-2017, 02:16 PM
General Discussion Views: 212  Replies: 3
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VIP Urgency Disable
Is it possible to disable the automatic change in urgency when a recipient is designated as a V...
 
Reeder, 02-10-2017, 11:12 AM Last Post: Andrew, 02-10-2017, 12:02 PM
Administration Views: 144  Replies: 1
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Hold/Re-open - scheduled return date
Hold & Re-open wizard is available and by default it's offering ability to enter: Schedule...
 
doktabar, 02-08-2017, 08:36 AM Last Post: James Sealock, 02-09-2017, 02:54 PM
Administration Views: 239  Replies: 2