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Recent Conversations
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CTI Integration
Does anybody have CTI documentation (howto) + examples to share?...
 
Rok Sajovic, 10 hours ago Last Post: Rok Sajovic, 10 hours ago
Integration / Import-Export Views: 4  Replies: 0
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REST Approve/Reject by user
Hi, our potential customer doesn't like the idea of accepting/rejecting (approvals) from end-u...
 
cebokli, 01-15-2018, 08:02 AM Last Post: jhendrix, 01-17-2018, 10:26 AM
Integration / Import-Export Views: 54  Replies: 3
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Undefined index
Hi, i am trying to create an incident via REST with Postman, but however i try it i am getting...
 
cebokli, 01-08-2018, 07:47 AM Last Post: ABBE Philippe, 01-17-2018, 08:34 AM
Integration / Import-Export Views: 86  Replies: 3
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SOAP integration to create incident - can't set support person?
In the web interface, when I create a new incident, I can assign a support person, and then ONL...
 
kanderson, 01-16-2018, 11:42 AM Last Post: kanderson, 01-17-2018, 08:30 AM
Integration / Import-Export Views: 102  Replies: 6
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Filter Capabilities
Hi All. I've been trying something that should be simple but cannot get it to work!  I just wa...
 
Joshua A Smith, 01-12-2018, 03:14 PM Last Post: ABBE Philippe, 01-17-2018, 08:16 AM
General Discussion Views: 70  Replies: 3
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Questionnaires - Items displayed in alphabetical order
Hi all. Is it possible to have values alphabetically ordered for a list question type? [atta...
 
G Cheseaux, 01-16-2018, 03:49 AM Last Post: ABBE Philippe, 01-17-2018, 07:32 AM
General Discussion Views: 55  Replies: 2
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Question Results
Can anyone tell me what value is written back to the database when a memo field is left blank o...
 
Nic, 01-12-2018, 02:21 PM Last Post: Nic, 01-15-2018, 12:54 PM
Administration Views: 57  Replies: 2
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The EV Report Accelerators are back !!!
Hello Everyone,  The reports accelerators are available once again. Check out the wiki to lea...
 
Benoit Tessier (EasyVista), 12-21-2017, 02:20 PM Last Post: Bhobbs, 01-15-2018, 11:14 AM
General Discussion Views: 192  Replies: 4
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Reset Password 'button' in service app for a trusted provider configured instance
Hell, we are a SaaS user with Trusted Provider setup (meaning the authentication is done throug...
 
VhtV, 01-05-2018, 09:57 AM Last Post: VhtV, 01-10-2018, 11:17 AM
General Discussion Views: 97  Replies: 4
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Create Field in Incident Entry For Equipment - TIED ONLY TO EQUIPMENT USER HAS
Hello & good morning, I am looking to edit the DialogHD_NewIncidents form (or any new incid...
 
VhtV, 01-10-2018, 09:06 AM Last Post: ABBE Philippe, 01-10-2018, 10:31 AM
Administration Views: 109  Replies: 3
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New/Nouveau Incidents Dashboard Template
A new single-page incidents dashboard tempalte is now available on the wiki. Une nouvelle appl...
 
Jocelyne Samrani, 02-23-2016, 07:32 AM Last Post: nazim, 01-09-2018, 05:44 PM
Web Store / Website Views: 1948  Replies: 1
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Total time logged on an incident &/or request
Hello, looking on how to report how long a ticket was worked on. So when an activity is logged,...
 
VhtV, 01-08-2018, 01:11 PM Last Post: VhtV, 01-09-2018, 08:49 AM
Administration Views: 97  Replies: 2
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Project Management - New wiki pages
Hi all, and Happy New Year! The Project Management is now available. You will find all the lin...
 
Christine Daussac, 01-04-2018, 10:07 AM Last Post: sambarry, 01-09-2018, 07:02 AM
General Discussion Views: 88  Replies: 1
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Business Rule or Report to alert for incidents open longer than XX amount of days
Hi everyone, another quick question for you all. I need to either have some kind of alert or s...
 
VhtV, 01-04-2018, 09:22 AM Last Post: VhtV, 01-08-2018, 01:05 PM
Administration Views: 163  Replies: 3
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API REST auth issue?
Hi, I'm doing some test with REST. When i do a request like : https://grtgaz.easyvista.com/{m...
 
echpiel, 01-03-2018, 11:47 AM Last Post: echpiel, 01-05-2018, 05:25 AM
Integration / Import-Export Views: 150  Replies: 3
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Idea for making a master widget for use within Service Apps
Hello. I've created a Uservoice item for a master widget idea. If you have access to UserVoice ...
 
Brian Davis, 01-04-2018, 04:54 PM Last Post: Brian Davis, 01-04-2018, 04:54 PM
General Discussion Views: 72  Replies: 0
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Changing Header's In Reporting
Good morning everyone, I have a quick question. We have taken AVAILABLE_FIELD_1 for use as a S...
 
VhtV, 01-04-2018, 09:18 AM Last Post: VhtV, 01-04-2018, 09:53 AM
Administration Views: 174  Replies: 2
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Single sign-on
Hello all, We have recently applied Patch 2016.1.267.5. Since then, when we access to EasyVist...
 
PaulaS, 01-03-2018, 11:27 AM Last Post: ABBE Philippe, 01-04-2018, 02:50 AM
General Discussion Views: 123  Replies: 1
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March 2018 Training Calendar for North America
Click the links in the Calendar below to register for Virtual Training. Please Note. all clas...
 
Andrew, 12-26-2017, 01:51 PM Last Post: Andrew, 12-26-2017, 01:51 PM
Virtual Training Views: 32  Replies: 0
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February 2018 Training Calendar for North America
Click the links in the Calendar below to register for Virtual Training. Please Note. all clas...
 
Andrew, 12-26-2017, 01:50 PM Last Post: Andrew, 12-26-2017, 01:50 PM
Virtual Training Views: 25  Replies: 0