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Recent Conversations
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Self Service
I was told that the inablity to create a Knowledge article/Known Error outside of the Incident ...
 
jhendrix, 09-14-2017, 04:46 PM Last Post: olivia williams, Yesterday, 02:26 AM
General Discussion Views: 77  Replies: 2
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CMDB - New wiki pages
Hi everyone, The CMDB menu is now available:      - Configuration Items (CI), The CMDB Gra...
 
Christine Daussac, 09-20-2017, 05:02 AM Last Post: Christine Daussac, 09-20-2017, 05:02 AM
General Discussion Views: 41  Replies: 0
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Profiles
Hello All,   Good Morning / Afternoon. I was curious if anyone had some information on how pr...
 
Lee, 09-19-2017, 07:01 AM Last Post: ABBE Philippe, 09-20-2017, 01:34 AM
Administration Views: 44  Replies: 1
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Phosphorus - New wiki updates
Hi everyone, Several wiki pages have been published regarding the ev|SAS Phosphorus version: ...
 
Christine Daussac, 09-18-2017, 04:09 AM Last Post: Christine Daussac, 09-18-2017, 04:09 AM
General Discussion Views: 38  Replies: 0
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Service Store URL
In our Service App Store for our end users, we have different pages, filters, forms, etc. From ...
 
Steve, 10-19-2016, 11:30 AM Last Post: Jacqui, 09-18-2017, 04:09 AM
Web Store / Website Views: 3075  Replies: 5
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Using EV Calendar to schedule Media Events
Does anyone have a written process for using the calendar in EasyVista to schedule campus event...
 
Susan Fournell, 09-12-2017, 09:56 AM Last Post: ABBE Philippe, 09-15-2017, 06:07 AM
Process & Workflow Views: 100  Replies: 2
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Problems and Related Incidents
I was reading up on some documentation and it says if you link an incident to a parent request,...
 
Justin, 09-07-2017, 03:25 PM Last Post: ABBE Philippe, 09-15-2017, 06:01 AM
Administration Views: 108  Replies: 1
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SmoServer Functions
I found this article on the Wiki (https://wiki.easyvista.com/xwiki/bin/vie...+functions) and I'...
 
sarahschumacher, 09-14-2017, 04:54 PM Last Post: ABBE Philippe, 09-15-2017, 04:33 AM
Process & Workflow Views: 64  Replies: 1
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Customer Update webinar recording: learn cool stuff about Knowledge Management!
Hello All, On August 31 we presented our third Customer Update webinar of 2016. We had a guest...
 
Sherry Rice, 09-01-2016, 03:06 PM Last Post: Sherry Rice, 09-14-2017, 12:09 PM
EV|Connect Events Views: 49  Replies: 2
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Show Statement
Hello all,    Good Morning / Afternoon depending on your part of the world. We just updated ...
 
Lee, 09-06-2017, 08:31 AM Last Post: Lee, 09-08-2017, 12:43 PM
Administration Views: 152  Replies: 2
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Tawk.to Integration
Tawk.to Integration Today, Wiki updated with integration between Tawk.to & EVSM....
 
Jérôme AUDUBEY, 09-06-2017, 10:29 AM Last Post: Jérôme AUDUBEY, 09-08-2017, 02:16 AM
Integration / Import-Export Views: 126  Replies: 2
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Lync / Skype for Business Integration Connector
Hello all, I am looking for one or two EasyVista Customer using Service Manager who also have ...
 
Andrew, 07-25-2016, 02:09 PM Last Post: Jérôme AUDUBEY, 09-06-2017, 10:51 AM
Integration / Import-Export Views: 4710  Replies: 9
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REST API - Asset Information
Hello I'm trying to get the assigned user and status of assets from EasyVista using REST and I...
 
Josh Campbell, 08-15-2017, 10:06 AM Last Post: ABBE Philippe, 09-06-2017, 08:53 AM
Integration / Import-Export Views: 189  Replies: 1
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EV Connect 2017 in Orlando - it is going to be epic!
In addition to a full day of training, there will be sessions on EasyVista’s vision moving fo...
 
Sherry Rice, 09-06-2017, 07:53 AM Last Post: Sherry Rice, 09-06-2017, 07:53 AM
EV|Connect Events Views: 5  Replies: 0
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Licenses “by processor” or “by core”
(v2014.1.248.1) Anybody has been able to manage in Easyvista licenses “by processor” or “...
 
Bucefalos, 08-30-2017, 07:12 AM Last Post: Bucefalos, 09-06-2017, 06:05 AM
Administration Views: 170  Replies: 2
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LAST_GROUP_ID and LAST_DONE_BY_ID
Is there an explanation as to how these fields update? I find they aren't very useful in their ...
 
Justin, 08-11-2017, 10:56 AM Last Post: ABBE Philippe, 09-06-2017, 05:50 AM
Process & Workflow Views: 335  Replies: 3
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"Equipment/Software" tickets actions tab?
(v2014) Somebody knows what should appear under the "Equipment/Software" tab? (in the tickets a...
 
Bucefalos, 08-02-2017, 04:26 AM Last Post: ABBE Philippe, 09-06-2017, 05:37 AM
Administration Views: 372  Replies: 4
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Limit Service Request catalog visiblity
Hello All, I am trying to find a way to limit the categories that an end user can see when sub...
 
MRushing, 08-30-2017, 02:30 PM Last Post: ABBE Philippe, 09-06-2017, 04:57 AM
General Discussion Views: 226  Replies: 4
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New Tab in Internet Explorer v11 is not working
Hey, Can someone provide me some insights why new tab on a browser for EasyVista cannot work? I...
 
John Kenneth, 08-28-2017, 01:14 PM Last Post: Sherry Rice, 08-30-2017, 10:07 AM
General Discussion Views: 139  Replies: 1
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Ratio of tickets created via Service Apps
Hello, With the Phosphorus version of ev|Service Apps (and the associated ev|Service Manager p...
 
Jocelyne Samrani, 08-28-2017, 04:02 AM Last Post: Sherry Rice, 08-28-2017, 09:48 AM
Dashboards Views: 154  Replies: 1