Reporting for Service Management
Driving Strategic Decisions with the Right Data
Provide the right information, to the right person, regardless of device or location. EasyVista’s service management reporting and dashboarding allows users to customize how information is viewed. Further, custom, mobile-ready apps and portals built for displaying dashboards can easily be created using our drag-and-drop app and portal builder.
- Ensure users only see the data that matters to them while at the same time ensuring regulatory compliance by securing data access based upon user profiles.
- Configure service management reports and dashboards in minutes with a few simple clicks, giving users the unique visibility they need to do their roles.
- Drive collaboration and efficient operations by allowing users to easily share key reports and data.
We’re in the same SaaS instance and we can see each other’s tickets and have global reports, but we can also easily distinguish between the regions and do regional reporting.
Mike Madden, IT Service Delivery Manager and Principal Cardno’s America’s region
>> Read more about how Cardno uses EasyVista’s global service management reporting.