Transforming the university

Transforming the University with Service Management White Paper

Higher Education’s IT organizations have been steadily evolving. Based upon the pace of technology innovation, along with the renewed focus on “service”, the new IT is required to provide an ever increasing number of services to a more demanding group of technology consumers. These service consumers are tech-savvy, self-sufficient and well versed in “using” technology to accomplish their day-to-day activities. Download our Transforming the University with Service Management white paper today to understand how Higher Ed IT is evolving to meet student, faculty, and staff expectations in the service era.