IT Service Management

EasyVista, developed in alignment with ITIL® best practices framework, offers an integrated, modular suite of solutions to help IT organizations focus on productivity and efficiency while seamlessly delivering high quality service and providing continuous improvement.

Service Strategy

• Budgeting
• Monitoring
• Service Portfolio

Service Design

• Service Catalog
• Service Level
• Availability
• Continuity

Service Transition

• Change
• Release
• Knowledge
• Configuration

Service Operations

• Service Desk
• Event
• Incident
• Problem
• Request