Testimonials

For more than twenty years, enterprises and organizations around the world have relied on EasyVista’s Codeless solutions for their service and asset management requirements to drive rapid returns and drastically lower TCO.

“POWER Engineers chose EasyVista because it is an all-inclusive SaaS tool that allows for codeless customization and will centralize POWER’s IT services and management capabilities.”

Keith Horn, IT Governance Manager, POWER Engineers, Inc.

“Installing EasyVista has enabled us to achieve a more detailed modeling of our IT equipment and installations, which has in turn helped improved its reliability and ensured we meet our service commitments.”

Nadine Roy, European Service Management Team Leader, Arkema

“The product was incredibly easy to implement with record time-to-delivery of 6 weeks and little onsite support needed from their Professional Services team. EasyVista has enabled us to rationalize our service desk and improve its reliability.”

Sheree Fields, Chief Information Officer Expro Group USA

“EasyVista provides an efficient, easy to use and scalable single point of access to all of our HR data, requirements, reporting and self-service portal to support more than 20,000 employees.”



Marie-Christine Grammatica, HR Information Systems Manager, Schneider Electric

“The main improvements that we’ve seen are linked to the marked reduction in costs, as well as quicker resolution times for incidents reported by users. We should stress how easy it is to use, configure and maintain. Thanks to EasyVista Classic we’ve optimized all the management costs of the IT Department distributed between Spain and the Caribbean, especially the costs associated with incident management.”

Miguel Reynés, CIO of RIU Hotels & Resorts

“With EasyVista we finally completed the set up for our Service Desk solution easy to use and efficient, easily accessible by our 90 correspondents decentralized computer.”

Bernard Kirchhofer, CTO de la Ville de Lausanne

“EasyVista, and the processes implemented when it was installed, have enabled us to dramatically improve service, our lost calls rate has fallen from 40 percent to 2 percent!”

Damien Gilbert, Operations Manager, 
Quicksilver

“EasyVista won us over with its flexibility, extensive functionality and modern design. This solution helped us bring our Service Desk back in-house.”

Bruno Repellin, Head of ITIL project and Leader of IT Development team, Groupama

“As a customer focused IT Solutions and Managed Service Provider, the flexibility of EasyVista’s codeless environment and interface, as well as the ability to customize the customer experience across multiple client domains and requirements confirmed our choice to select EasyVista for our IT Service Management solution. The solution will enable us to focus on providing agile, reliable, cost predictable and consistently high performing services to our customers along with the detailed control and reporting required for our customers and our business.”

Paul Goldman, CEO iTMethods