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Katie McKenna | August 02, 2016
Today we’re coming to you from Booth 629 at the 2016 Campus Technology Conference in Boston. This annual event is a hotspot for campus IT leaders to discuss strategic initiatives, emerging trends, and technological innovations within the higher education sphere. It’s the must-attend event for those wanting hands-on experience with the latest IT innovations that are transforming higher learning institutions. It’s also the perfect setting for today’s EasyVista announcement: Columbus State University Selects EasyVista as Its Service Management Platform.
Columbus State University joins a long list of EasyVista customers from the higher education sector. After an intensive vendor search, Columbus State chose EasyVista for ease of use and service app capabilities. EasyVista’s mobile-first, codeless, and role-based service management platform is uniquely qualified to deliver the seamless experience that students, faculty, and staff have come to expect. The university plans to leverage EasyVista to deliver superior services—including IT support, transportation services, campus services, printing services, and more—to faculty and staff via desktop and mobile devices.
“We expect this platform to be easy to use for faculty and staff on campus so we can continue to provide excellent customer service for the various units on campus that will be using EasyVista, resulting in a much quicker response time and a higher level of end user satisfaction,” said Abraham George, Vice President and CIO at Columbus State University.
See the full press release here to learn more about how Columbus State University will uplevel their IT services to its end users with EasyVista.
And if you’re attending Campus Technology 2016, stop by to see us at booth #629.
Read how Villanova University streamlined processes, improved user experience, and decreased service desk turn-around times with EasyVista in their customer success story.
Visit the Higher Education page on the EasyVista website for more resources.
Katie McKenna enjoys learning and sharing all things ITSM, IoT, SaaS, and IT Consumerization. She is also an avid reader, pizza enthusiast, and horror movie lover.