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Katie McKenna | March 24, 2016

Higher Ed Webinar: Supercharging Service Delivery in the Mobile Era

Higher Ed IT organizations face a unique set of service delivery challenges. Campus IT isn’t just about keeping the lights on anymore. It’s about providing an increasing number of services to a growing crowd of tech savvy and self-sufficient consumers. Educational IT is undergoing a major shift—a switch from managing the underlying technology infrastructure, to a new standard of managing and delivering services. And EasyVista is ready to help universities realize the value that comes from optimized service integration, management, and delivery! In fact, we’re hosting a special webinar on this very topic for Higher Education IT professionals.

Service Transformation Success in Higher Education
Thursday, April 7, 2016
9am PT / 12pm ET
Watch it now!

Save your seat for our April 7th webinar to discover how IT Service Management can transform the services you provide to your university students and faculty. Join us to learn the keys to success during your transition to a mobile-enabled service provider. We will discuss how IT can become the bridge between campus service providers and their end-users to support and empower student, faculty, and staff achievements. Hear from our knowledgeable panel of experts to learn:

  • How IT is evolving into a comprehensive service organization that automates and ‘mobile-izes’ all service activity
  • How the Higher Ed CIO transforms to the Chief Services Provider
  • What campus end-users need from IT and what IT needs to do to be ready to evolve

Featured Speakers

We’re very excited to host a select group of Higher Ed IT industry experts on this webinar, including:

  • James Bradley, an expert in the higher education IT space and former CIO with 30 years of experience in the industry
  • Robert Aki, IT Director, Client Support Services, Creighton University
  • John Pugh, Director, Solution Consulting, EasyVista

Update - Watch the Replay: Service Transformation Success in Higher Education – Recorded on April 7th

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Katie McKenna

Katie McKenna is the Digital Marketing Manager at EasyVista, managing all aspects of social media and the company’s web presence. She enjoys learning and sharing all things ITSM, IoT, SaaS, and IT Consumerization. Katie is also an avid reader, pizza enthusiast, and horror movie lover. Follow Katie’s latest tweets on EasyVista and industry news at @EasyVista.