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Creating an end-to-end service management experience with monitoring and observability


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We want to ensure our customers' business needs are met through long-term benefits, such as:
  • Availability and performance IT Services through real-time monitoring, proactive and predictive capabilities, leveraging AIOps features, SaaS-native platform
  • Lower cost and increase quality of IT Operations thanks to an intelligent out-of-box integration to EasyVista Service
  • Up-to-date IT management thanks to automatic discovery updating the CMDB
  • Real-time communication during incidents for users, as well as effortless SLA measurementsfeeding long-term improvement plans, thanks to "IT weather" feature and dashboards.
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