EV Service Manager

Radically simplify and accelerate service creation, deployment, and support with our proven and integrated ITSM platform.

EV Self Help

Dramatically reduce requests and increase user satisfaction by empowering users to solve their own issues with our innovative self-help solution.


Try our interactive self-service portal for teleconferencing support!

Resource Center

We’re committed to providing resources that help you address all of your ITSM software needs.

The Latest on EV

Stay up to date on the latest news and events for EasyVista.


How to Start Executing a Successful Automation Strategy

Automation = Efficiency

Chances are, you have seen the Bill Gates quote, “The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency.”

But when looking to implement an automation strategy in your organization, where should you aim that magnifying lens?

And how do you create the strategy that is right for your organization’s maturity level without biting off more than your team can chew?

Download Gartner’s report, How to Start Executing a Successful Automation Strategy, and learn where to start with automation, as well as how to identify the required processes, skills, and tools needed to automate and reduce repetitive tasks while harnessing the benefits of cost and speed improvements.

We believe this report will address:

  • How to enable cost and operational benefits by shifting from reactive tactical IT task automation to strategic, proactive IT service automation
  • Ways to identify areas that have the fundamentals of automation in place
  • 5 key I&0 processes and how to tailor efforts based on customer impact
  • And more!

Get your complimentary copy of the report today!

1 Gartner, Gartner Report: How to Start Executing a Successful Automation Strategy, Dennis Smith, Chris Saunderson, 29 April 2020
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Download the Report