Columbus State University Selects EasyVista as Its Service Management Platform
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Georgia university strives to deliver superior customer services in IT, printing, campus services and more
NEW YORK, NY — August 2, 2016 — EasyVista Inc., a leading provider of service management for IT organizations, today announced that Georgia-based Columbus State University has selected EasyVista as its online service management platform for faculty and staff. As a part of the University System of Georgia, the institution delivers higher education degrees to 8,400 students in more than 100 programs including the arts, business, education, nursing, and the sciences.
With EasyVista, Columbus State University will offer its faculty and staff desktop and mobile access to important services — everything from IT support and repairs, transportation services, campus services, printing/mailing services, plant operations and more.
“We expect this platform to be easy to use for faculty and staff on campus so we can continue to provide excellent customer service for the various units on campus that will be using EasyVista, resulting in a much quicker response time and a higher level of end user satisfaction,” said Abraham George, Vice President and CIO at Columbus State University.
After an intensive review of options, Columbus State University selected EasyVista for its ease of use and service management administration, rapid time to deployment, and its service app capabilities.
“We are thrilled to be partnering with a respected learning institution like Columbus State University,” said Kevin Coppins, General Manager Americas, EasyVista. “Students represent a discriminating group of end users of our service management solution. They expect complete mobility, ease of use, self-service capabilities and more. Our growing portfolio of higher education customers is testament to the modern service platform we offer.”
EasyVista is reinventing service management for the mobile user — making it easy to deliver and easy to use. EasyVista is a service management platform that automates and personalizes service delivery for employees and other end users — without a single line of code. The only solution on the market that is purpose-built as a mobile-first experience, EasyVista helps 1,000+ enterprises around the world radically improve the service experience, dramatically simplify and accelerate service creation and management and reduce and control the total cost of service delivery. With more than 20 years in service management, EasyVista serves companies across a variety of industries, including financial services, healthcare, higher education, technology, public sector, retail, manufacturing and more. Headquartered in Paris and New York, EasyVista is traded on the French stock exchange as ALEZV:EN. For more information, visit www.easyvista.com, and follow us at @EasyVista.
About Columbus State University
Columbus State University (CSU) offers nationally distinctive programs in the arts, education, business, nursing and more. Columbus State provides a creative, deeply personal and relevant college experience. Serving the Southeast while attracting students from around the world, CSU thrives on community partnerships to deliver excellence for students who want to achieve personal and professional success in an increasingly global environment. Just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia, enrolling more than 8,400 students in a wide variety of degree programs, from online degrees. Since 1958, CSU has educated students who have gone on to become leaders at the local, state and national level. Currently, the university offers 46 undergraduate and 42 graduate degrees. Columbus State has also cultivated a reputation for extending its commitment to learning into the community, especially with the development of its RiverPark campus in downtown — "Uptown" to locals — Columbus, Georgia.
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EasyVista Inc. Julia Glenister (415) 459-3688 firstname.lastname@example.org
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