EasyVista 2019 Global User Conferences Will Gather IT Leaders, Focus on Transforming Service for the Future of Work
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EV Connect 2019 to showcase latest intelligent service automation solutions
AUSTIN, Texas – April 25, 2019 – EasyVista Inc., a global leader in service management, today announced details for its annual global EV Connect conference tour, which kicks off in Austin on October 1-2, 2019 and will continue in Europe. EV Connect 2019 will provide the company’s diverse global customer base hands-on training and exclusive access to real-life case studies on how to modernize an organization’s service delivery with intelligent service automation technologies.
With this year’s theme to focus on how enterprises can transform customer and employee service for the future of work, EV Connect will convene engaging events in North America and Europe to share how IT and customer support organizations can transform critical service functions with a focus on delivering value and improving customer experiences in today’s digital-first world. The event will also provide attendees with real-world guidance on how to better integrate service-oriented programs, address customer needs and improve the customer experience amid an evolving workplace culture and fast changing technology landscape.
“EasyVista is committed to helping our customers modernize their service strategies as an integral part of any enterprise digital transformation effort,” said EasyVista CEO Sylvain Gauthier. “EV Connect is a great opportunity for IT leaders to experience the latest EasyVista intelligent automation solutions – including ITSM, self-help, intelligent knowledge management, AI, virtual assistants, and micro apps – that can help them achieve the service transformation success that is critical in today’s digitized business landscape.”
Following EV Connect in North America, events in Europe will take place in Madrid, Spain (October 10); Lisbon, Portugal (October 15); Milan, Italy (October 24); and culminating in Paris, France (November 21) near the EasyVista global headquarters.
EasyVista is a global software provider of intelligent service automation solutions for enterprise service management and self-help. Leveraging the power of ITSM, Self-Help, AI, and Micro Apps to create customer-focused service experiences, EasyVista has helped companies improve employee productivity, reduce operating costs, and increase customer satisfaction. Today, EasyVista helps over 1,500+ enterprises around the world to accelerate change, empowering leaders to better serve their employees and customers across financial services, healthcare, education, manufacturing and other industries.