EasyVista Earns Coveted Independent Audit Report for TRUST of its SaaS-based IT Service Management Solution
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Receipt of SSAE-16 Type 2 Underscores the Company’s Commitment to Safe, Secure and Compliant IT Service Management in the Cloud
NEW YORK, NY – December 21, 2016 — EasyVista Inc., a leading provider of service management for IT organizations, today announced it has joined an elite group of IT Service Management providers to complete the respected SSAE-16 Type 2* audit report. The report—which evaluates companies’ adherence to strict policies and practices related to cloud-based data security, compliance and governance—is used by companies worldwide when they are seeking an unbiased and detailed perspective on a vendor’s ability to deliver a safe, secure and compliant cloud offering.
“Robust security and data practices in the cloud are essential to our customers in every part of the world,” said Jamal Labed, COO, EasyVista. “CIOs today want the powerful benefits of a cloud-based solution, but they are requiring unprecedented levels of rigor when it comes to security and compliance mandates. We are one of only a few providers in IT service management to have passed the SSAE-16 Type 2 audit providing our customers a high level of trust available in cloud solutions.”
Cloud-Based ITSM Increasingly Important
The ITSM industry is moving beyond its traditional role of assisting IT professionals in managing service tickets to a broader solution which offers essential services to highly mobile employees and other end-users. SaaS-based ITSM is now the default choice for progressive companies looking to keep their workforce productive no matter where they are in the world.
“The level of investigation into EasyVista’s cloud data practices, governance and compliance that this audit report provides is a critical differentiator,” said Nathan George, CEO of Flycast Partners, an EasyVista best-in-class implementation and support services partner. “Respect for the audit report is far-reaching as it offers deep transparency into EasyVista’s cloud processes and procedures, giving prospects all they need to evaluate the company’s readiness as a viable, trusted cloud offering for ITSM.”
EasyVista is reinventing service management for the mobile user — making it easy to deliver and easy to use. EasyVista is a service management platform that automates and personalizes service delivery for employees and other end users — without a single line of code. It is the only solution on the market that is purpose-built as a mobile-first experience. EasyVista is helping 1,000+ enterprises around the world radically improve the service experience, dramatically simplify and accelerate service creation and management and reduce and control the total cost of service delivery. With more than 20 years in service management, EasyVista serves companies across a variety of industries, including financial services, healthcare, higher education, technology, public sector, retail, manufacturing and more. Headquartered in Paris and New York, EasyVista is traded on the French stock exchange as ALEZV:EN.
* Standards on Attestation Engagements No. 16 in Service Organization Control Type 2.