Search

EV Service Manager

Radically simplify and accelerate service creation, deployment, and support with our proven and integrated ITSM platform.

EV Self Help

Dramatically reduce requests and increase user satisfaction by empowering users to solve their own issues with our innovative self-help solution.

E-Book

5 Steps to Reduce Service Desk Call Volume

Our Value Depends On Our Customers' Success

Learn more about how EasyVista partners with your company to deliver on ITSM goals.

Customer Resources

Support

Community

Wiki

EV Connect 2019

EasyVista's user conference took place on October 1-2, 2019 in Austin, Texas!

All Resources

We’re committed to providing resources that help you address all of your ITSM software needs.

Customer Stories

Case Studies

The Latest on EV

Stay up to date on the latest news and events for EasyVista.

EV Press Releases

October 26, 2016

EasyVista Leverages its Platinum Sponsorship of FUSION 16 to Showcase the Ease of Building Codeless Employee Service Apps

Attendees are invited to visit EasyVista’s Service Apps Lounge to build their own employee service apps in just minutes

NEW YORK, NY – October 26, 2016 — EasyVista Inc., a leading provider of service management for IT organizations, is proud to announce that it is the Platinum Sponsor of FUSION 16, a premier ITSM industry event. This year the annual FUSION Conference & Expo will take place at the MGM Grand in Las Vegas from November 1-4. EasyVista will showcase its employee self-service apps, and along with its customer, The Martin Agency, will present on their unique approach to ITSM to help attendees prepare for the digital workplace.

Attendees are invited to stop by EasyVista’s Service Apps Lounge in booth #203 to build their own service apps with codeless templates and drag and drop components. This is a hands-on opportunity for attendees to experience how easy it is for IT and business units such as sales, marketing and HR to build their own employee services. While you are there, don’t miss our Solution Spotlight on a service-centric approach to compliance and other informative track sessions on ITSM mobility:

  • Chief Information Officer or Chief Strategy Officer? Why not both? Hear how a service-centric approach and efforts to ensure compliance with laws and regulations across multiple countries helped one CIO evolve towards a CSO. The Martin Agency’s Jonathan Bourke will present a Solution Spotlight on Wednesday, November 2nd at 12:50 pm.
  • Applying the Mobile-First Mindset to IT. Tim Wilde, EasyVista’s Senior Solutions Consultant, will explain why a "mobile-first” mindset is about more than just catering to the needs of mobile users— it’s about applying modern mobile experience principles to all areas of IT. This session is scheduled for Thursday, November 3rd at 10:00 am.
  • Beyond BYOD: How Mobility Is Transforming Service Management. EasyVista’s Support and Customer Success Senior Manager Benoit Tessier will explain why the bring-your-own device trend is just the beginning. Being “mobile-enabled” is not enough – IT must take a mobile-first view to their technology, their applications, and how they support end users. This session takes place on Friday, November 4th at 10:15 am.

EasyVista will host a customer reception at The Centrifuge at MGM on Wednesday, November 2nd, 8:30 pm.

EasyVista is sponsoring a raffle of a Blue Smart carry-on suitcase (valued at $450) for a lucky conference traveler. FUSION Mobile App is also sponsored by EasyVista as the primary conference go-to communication providing attendees with continuous on-site information and updates.

About EasyVista

EasyVista is reinventing service management for the mobile user — making it easy to deliver and easy to use. EasyVista is a service management platform that automates and personalizes service delivery for employees and other end users — without a single line of code. The only solution on the market that is purpose-built as a mobile-first experience, EasyVista helps 1,000+ enterprises around the world radically improve the service experience, dramatically simplify and accelerate service creation and management and reduce and control the total cost of service delivery. With more than 20 years in service management, EasyVista serves companies across a variety of industries, including financial services, healthcare, higher education, technology, public sector, retail, manufacturing and more. Headquartered in Paris and New York, EasyVista is traded on the French stock exchange as ALEZV:EN.

About itSMF USA

The itSMF USA, a chapter of itSMF International, is the independent professional organization and forum for IT Service Management professionals in the US. A not-for-profit organization, itSMF is a prominent player in the on-going development of IT Service management professionals and the promotion of IT Service Management (ITSM) best practices, standards and qualifications in the United States. This network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for you and your organization to connect, learn and grow. Come be part of the IT service management profession. Visit the itSMF USA website

About HDI

Founded in 1989, HDI is the first membership association and certification body created for the technical service and support industry. Since then, HDI has remained the source for professional development by offering the resources needed to promote organization-wide success through exceptional customer service. In other words, we help professionals in service management better serve customers. We do this by facilitating collaboration and networking, hosting acclaimed conferences and events, producing renowned publications and research, certifying and training thousands of professionals each year, and connecting solution providers with practitioners. Learn more at www.ThinkHDI.com. HDI is organized by UBM Americas, a part of UBM plc (UBM.L), an Events First marketing and communications services business. For more information, visit ubmamericas.com.

About FUSION

Jointly hosted by industry leaders HDI and itSMF USA, the annual FUSION Conference & Expo unites IT service management’s best speakers, solution providers, and networking opportunities for an unparalleled educational experience. Each year, industry professionals, experts, and vendors attend to discover the best and newest technologies, ideas, systems, and methodologies. Looking for ways to improve their IT services, attendees gain valuable business contacts and tangible tools to immediately effect change within their organizations. Learn more at www.servicemanagementfusion.com.

For more information:

* * *

Press Contact

EasyVista, Inc.
Sherry Macias
925.998.1347
smacias@easyvista.com