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EV Press Releases

August 31, 2016

EasyVista Receives 4.7 Rating on Gartner Peer Insights in The IT Service Support Management Tools Category

4.7 out of 5 star rating and reviews from enterprise end users are testaments to EasyVista’s ease of use, performance and customer satisfaction

NEW YORK, NY — August 31, 2016 — EasyVista Inc., a leading provider of mobile-first service management for IT organizations, announced its 4.7 star rating from enterprise end user reviews posted on Gartner Peer Insights in the category of IT Service Support Management Tools. As of August 30, 2016 and based on 21 customer reviews, EasyVista currently has an average score of 4.7 out of 5 possible.

Gartner Peer Insights is a free online library of ratings and reviews about enterprise IT solutions written by actual IT end user customers. Launched in late 2015, Gartner Peer Insights addresses enterprise buyers’ need to find good references for their purchase decisions.

“We are delighted that our enterprise customers rate us so highly and are sharing with their peers their own first-hand experiences with the EasyVista solution,” said Jamal Labed, Co-Founder and COO, EasyVista. “Their comments and excellent ratings are validation that we are doing the right things to meet our customers’ needs for an easy to deliver and easy to use mobile-first solution.

Reviews about EasyVista on Gartner Peer Insights come from a range of industries, including construction, education, energy and utilities, finance, government, healthcare, manufacturing, services, and transportation. A sampling of end user quotes includes:

  • “The solution is quite easy and intuitive to configure and doesn't require programming knowledge.” (source)
  • “Very knowledgeable staff with great work ethic. I felt they were as invested in the success of this project as I was.” (source)
  • “’Good performance and great UX.” (source)
  • “It has helped us provide better service to our customers, build and refine our business processes and make us more efficient.” (source)
  • “The customer interface is excellent.” (source)
  • “Very helpful from the start of design and implementation and excellent customer service.” (source)
  • “Very easy to administer and use as a customer.” (source)

“If IT buyers want to know why EasyVista has 100% customer retention rate in 2016, Gartner Peer Insights is a great place to begin the research,” said Kevin Coppins, General Manager, EasyVista North America. “We believe our scores reflect our commitment to making our customers successful ones, not just happy ones.”

Based on 21 reviews as of Aug 30, 2016. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.

About EasyVista

EasyVista is reinventing service management for the mobile user — making it easy to deliver and easy to use. EasyVista is a service management platform that automates and personalizes service delivery for employees and other end users — without a single line of code. The only solution on the market that is purpose-built as a mobile-first experience, EasyVista helps 1,000+ enterprises around the world radically improve the service experience, dramatically simplify and accelerate service creation and management and reduce and control the total cost of service delivery. With more than 20 years in service management, EasyVista serves companies across a variety of industries, including financial services, healthcare, higher education, technology, public sector, retail, manufacturing and more. Headquartered in Paris and New York, EasyVista is traded on the French stock exchange as ALEZV:EN. For more information, visit www.easyvista.com, and follow us at @EasyVista.

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Press Contact

EasyVista Inc.
Julia Glenister
(415) 459-3688