Our Blog

Looking to learn about all things ITSM, ESM, Self-Service, Knowledge Management, AI, and more? We've got you covered.

Resource Center

We’re committed to providing resources that help you address all of your ITSM software needs.

Webinars & Events

Stay up to date on our latest ITSM, ITOM or ESM webinars and events now

EV Press Releases

April 11, 2016

EasyVista Spotlights Mobile-First Service Management Strategy With Platinum Sponsorship at HDI 2016 Conference & Expo

Industry’s only solution built mobile-first aligns with conference’s aim of promoting customer-centricity.

NEW YORK, NY – April 11, 2016 — EasyVista Inc., a leading provider of service management for IT organizations, is proud to announce that it will be a Platinum Sponsor of HDI 2016 Conference & Expo, scheduled for April 12-15 in Orlando, FL.

HDI, founded in 1989, was the first membership association and certification body created for the technical service and management industry, and HDI Conference & Expo is the industry’s leading worldwide event. This year’s conference will feature more than 30 exhibitors, 2,400 IT support professionals, nine learning tracks, 80 content-rich sessions, five keynote speakers, and endless networking opportunities.

HDI aims to provide the knowledge, resources, and contacts to inspire technical support professionals with renewed motivation and enthusiasm to make an immediate impact in their organization. EasyVista (Booth #310) will support these important goals with presentations highlighting its position offering the world’s only service management platform built from the ground up as a mobile experience.

Recent EasyVista mobility-first innovations include significant enhancements to its:

  • Service Apps for end users to resolve problems, get information and request service—anytime via any device
  • Codeless Apps Builder for easy service delivery of service apps used by both IT and line-of-business leaders
  • Service Manager for IT to manage the entire service management lifecycle

Focused intensely on the mobile experience, these innovations enable EasyVista’s enterprise customers to automate and personalize service delivery for employees and other end users without the need to code. This doesn’t just mean the solution works on any device. It means it also enables self-service.

Industry research clearly shows that mobility has rapidly become one of the most important selection criteria for business IT buyers in every industry. The importance of mobile in service management is now widely recognized – and EasyVista is the first and only provider in the industry to deliver a completely mobile-focused, end-user-driven strategy.

“HDI Conference & Expo is dedicated to helping service management professionals better address customers’ needs,” said Kevin Coppins, EasyVista General Manager, North America. “That aligns perfectly with EasyVista’s commitment to customer-centricity – which above all means delivering service management to end users via the mobile devices they’re already using.”

EasyVista invites HDI 2016 Conference & Expo attendees to visit its unique bar-like Service Apps Lounge at Booth #310 for:

  • “Service Delivery – Easy to Use, Easy to Deliver” — A Solution Spotlight presentation by John Pugh, EasyVista Director, Solutions Consulting (1:20-1:40 p.m., April 14th)
  • The opportunity to pull up a chair to build their own custom business app in minutes using Service Apps.
  • The chance to win a Bluesmart carry-on, including a USB charger, built-in scale, travel stats, digital lock and worldwide GPS/3G tracking

Attendees are also invited to a special cocktail reception at the ICEBAR Orlando on Wednesday, April 13th, at 7:30pm. The reception will feature music, dancing, drinks — including signature EVchill cocktails — hors d’oeuvres and a professional photo kiosk. Special prizes will be offered for attendees using the hashtag #EVchill. Invitations (available from EasyVista representatives or at Booth #310) are required for entry.

About EasyVista

EasyVista is reinventing service management for the mobile user — making it easy to deliver and easy to use. EasyVista is a service management platform that automates and personalizes service delivery for employees and other end users — without a single line of code. The only solution on the market that is purpose-built as a mobile-first experience, EasyVista helps 1,000+ enterprises around the world radically improve the service experience, dramatically simplify and accelerate service creation and management and reduce and control the total cost of service delivery. With more than 20 years in service management, EasyVista serves companies across a variety of industries, including financial services, healthcare, higher education, technology, public sector, retail, manufacturing and more. Headquartered in Paris and New York, EasyVista is traded on the French stock exchange as ALEZV:EN. For more information, visit www.easyvista.com, and follow us at @EasyVista.

* * *

Press Contact

EasyVista Inc.
Julia Glenister
(415) 459-3688