ev digital experience monitoring

Benefits

Prevent Problems Before They Hit Your Users 
EV Digital Experience Monitoring takes action before issues impact your users. By simulating regular interactions, it detects and resolves potential performance problems fast—keeping your digital experience smooth and your users satisfied. Stop issues in their tracks, before they even become a problem. 

Boost User Experience
Make sure that your apps perform at their best, everywhere. With proactive testing across all locations, you can keep your services fast and reliable—so users get a flawless experience, no matter where they are. 

Monitor any Environment  
EV Digital Experience Monitoring adapts to your diverse environments, seamlessly monitoring applications across different architectures and platforms. Whether you're dealing with cloud, on-prem, or hybrid setups, it provides the flexibility you need to ensure peak performance everywhere.

Enhanced Root Cause Analysis 
With Real User Monitoring you can take the guesswork out of diagnosing issues. By combining detailed user data with context-aware insights, it helps you pinpoint the root cause faster and with greater accuracy to get your services back on track in no time.

Top use cases

Proactive Incident Prevention with Synthetic Monitoring

With EV Digital Experience Monitoring, IT teams can stay ahead of issues by proactively identifying and resolving problems before users are affected. Using Synthetic Transaction Monitoring (STM), EV DEM simulates key user interactions to test application performance and catch anomalies early. This proactive approach helps prevent incidents, reduces support ticket volume, and ensures a seamless user experience.

Real-Time User Experience Monitoring

EV Real User Monitoring gives you real-time insight into how users are interacting with your applications. Whether you’re managing an e-commerce site, a customer support portal, or a business-critical internal application, allowing you to identify and resolve issues as they happen. RUM captures live user data to help you understand and resolve issues as they occur.

Accelerate Root Cause Analysis 

EV Digital Experience Monitoring (EV DEM) enhances root cause analysis by combining Synthetic Transaction Monitoring (STM) and Real User Monitoring (RUM) for a complete view of both simulated and real user experiences. This dual approach enables IT teams to precisely identify the root cause of performance issues, whether they stem from individual users or system-wide problems. Quickly distinguish between local device issues, network bottlenecks, or backend failures to reduce resolution time and boost operational efficiency.