The 5 ITSM Tech Trends That Actually Matter in 2018

There’s a lot of information out there on where ITSM is headed in 2018. It can be difficult to cut through the noise and pinpoint where to focus your efforts to make the most impact. We’re ready to remove the mystery and highlight the trends that really matter this year.

Watch the webinar replay to learn which ITSM tech trends will be critical to act on in 2018. Stephen Mann, Principal Analyst and Content Director at the ITSM-focused industry analyst firm ITSM.tools, and Justin Roux, Global Director of Product Marketing at EasyVista, will explore the top five technology trends to consider and address (from an ITSM perspective) in 2018. Additionally, you’ll walk away with a checklist of ways to make quick wins in these areas.

Webinar Speakers:

Stephen Mann
Director of Product Marketing
ITSM.tools

Justin Roux 
Director of Product Marketing
EasyVista