Radically simplify and accelerate service creation, deployment, and support with our proven and integrated ITSM platform.
Dramatically reduce requests and increase user satisfaction by empowering users to solve their own issues with our innovative self-help solution.
IT Service Management
IT Asset Management
IT Financial Management
Change & Release Management
Intelligent Knowledge Management
Service Asset & Configuration Management (CMDB)
The workforce is changing, and the expectations of experience and service are higher than ever for the service desk. At the same time, disruptive technologies are becoming available that enable service desk transformation to support the future of work.
With the ever-growing amount of tickets coming to the service desk and the pressure to do more with less, service desk managers need to stay abreast of major trends that are impacting how they can deliver better service.
In this webinar, we'll discuss 3 major service desk trends that every service desk manager needs to know:
This webinar will present industry metrics and strategic approaches for building a modern service desk that drives significant ROI for the organization.