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EasyVista | June 02, 2023

Why and how to monitor application availability and performance?

As business processes become increasingly digitalized, companies today have no choice but to place ever greater emphasis on the performance of their IT systems. In their sights is the end-user experience. For this to be optimal, IT Departments need to be proactive when it comes to malfunctions and slowdowns in business applications.


Application Performance Management (APM), or application monitoring, is therefore essential to verify service availability by carrying out application tests. Metrics, RAM, CPU, physical and virtual servers.... Of course, it's important to monitor hardware components and make sure the machine is running. But you need to go beyond that, and monitor databases and applications, using user simulations in particular.

EV Observe Monitoring software enables you to test the performance of application layers through metrics provided in real time on over 1,000 control point models covering networks, servers, storage, cloud services and applications.

It is thus possible to simulate the availability and performance of applications for the user, by measuring the average response time as a function of the demands made on the application system (load test, network response time, server request processing time, user response time, etc.).

This supervision makes it possible to effectively monitor the quality of the user experience and optimize it accordingly.


The EV Observe Monitoring dashboard provides real-time information on application performance. In the event of a problem with software or its environment (network, database, etc.), the component at the root of the problem is identified. The impact of the incident is then measured (criticality, number of users affected, duration of service unavailability) and the department concerned alerted.

EV Observe Monitoring stands out for its service "weather forecast", which enables you to monitor the health of your services. Its intuitive dashboard aggregates service level indicators and identifies priorities according to their real impact. This hypervision software enables IS to focus on user experience and optimizing service quality, rather than on correcting critical situations, which they can now manage proactively.

For more information on EV Observe Monitoring software, contact the EasyVista team, who will help you implement the solution best suited to your company's needs.


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EasyVista is a global software provider of intelligent solutions for enterprise service management, remote support, and self-healing technologies. Leveraging the power of ITSM, Self-Help, AI, background systems management, and IT process automation, EasyVista makes it easy for companies to embrace a customer-focused, proactive, and predictive approach to their service and support delivery. Today, EasyVista helps over 3,000+ enterprises around the world to accelerate digital transformation, empowering leaders to improve employee productivity, reduce operating costs, and increase employee and customer satisfaction across financial services, healthcare, education, manufacturing, and other industries.