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EV Service Manager

Radically simplify and accelerate service creation, deployment, and support with our proven and integrated ITSM platform.

EV Self Help

Dramatically reduce requests and increase user satisfaction by empowering users to solve their own issues with our innovative self-help solution.

Gartner Report

6 Smart Steps for ITSM Tool Selection Success

Our Value Depends On Our Customers' Success

Learn more about how EasyVista partners with your company to deliver on ITSM goals.

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Making ITSM Easy

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

 
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Complimentary Report:

2018 Gartner Magic Quadrant for IT Service Management Tools

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IT has changed. Service Management has changed. It's time for ITSM software to do the same.

IT has an organizational opportunity to guide digital transformation through empowering employees, supporting agility, and managing IT as a business. With easy, ubiquitous service delivery, you can break free from the complexities that plague legacy ITSM software solutions. 

Our solutions deliver the simplicity, agility, and mobility needed to make ITSM easy for enterprise users today.

EasyVista Service Manager

Radically simplify and accelerate service creation, deployment, and support with our proven and integrated ITSM platform.

Learn More

EasyVista Self Help

Dramatically reduce service desk calls and increase user satisfaction by empowering users to solve their own issues with our innovative self-help solution.

Learn More
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Proven ITSM Platform

Make IT Service Delivery Easy

Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics — all on a trusted cloud infrastructure.

Learn More About EasyVista Service Manager
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People-Centric User Experiences

Power a Smarter Way of Work

Increase worker productivity by over 30% with intuitive, responsive portals for specific IT and business personas, including self-service for end users, dashboards for executives, and apps for IT staff. Each experience is built within minutes via a drag-and-drop app builder and ready-to-go templates, eliminating the need for complex coding.

Learn More About Service Apps Technology
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Intelligent Knowledge

Empower Employee Self-Help

Lower Service Desk calls by 30% by implementing an efficient, web-based, self-help solution. Going beyond what a traditional knowledge base allows, our innovative solution uses dynamic decision trees to better engage users with interactive content, making it easier to navigate knowledge to find the answers they need.

Learn More About EasyVista Self Help
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Our Commitment to Customers

Ensure ITSM Success

Leverage our broad ITSM experience, our everyday values, and our ITSM foundations toolkit to ensure ITSM success. We partner with you to help provide standardized industry processes, assess your IT maturity, train your staff, and build a roadmap to your success.

Learn More About EV Foundations

20+ Years of Innovation to Make ITSM Easy

1200+

Global Customers

6M+

Connected Users

50+

Countries Represented

7 years

Gartner MQ for ITSM

Our Clients

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