EV Service Manager

Radically simplify and accelerate service creation, deployment, and support with our proven and integrated ITSM platform.

EV Self Help

Dramatically reduce requests and increase user satisfaction by empowering users to solve their own issues with our innovative self-help solution.

Goverlan Reach

Harness the power of self healing end-to-end proactive service management with our process automation technology.


Proactively prevent downtime with our proven AIOps for a 360-degree remote monitoring experience.


5 Essential Steps to Modernize Your Service Desk

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Looking to learn about all things ITSM, ESM, Self-Service, Knowledge Management, AI, and more? We've got you covered.

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We’re committed to providing resources that help you address all of your ITSM software needs.

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Stay up to date on the latest news and events for EasyVista.


ITSM and Self Help Software That Makes it Easy to Deliver Services to Employees and Customers


New Report:

8 KPI's that Demonstrate How Self-Service Initiatives Advance Your IT Service Desk


The Right Software to Help You
Transform Service.

With EasyVista's intelligent service automation technologies, you can deliver exceptional customer-focused experiences, resulting in improved employee productivity, reduced operating costs, and increased customer satisfaction.

EasyVista IT Service Management Solution

Adaptable, Powerful & Smart Service Management Automation

EasyVista Service Manager

Service Manager is a proven ITSM software with the sophistication to support the most complex ITIL requirements — but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. 

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EV Self Help_Skype Flow-optimized

Intelligent Answers for
Employees and Customers

EasyVista Self Help

Self Help is an intelligent knowledge management platform that makes it easy to automate answers for employees and customers. This tool is an essential ingredient to powering chatbots, virtual agents, portals and other self-service channels.

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Goverlan Reach- Home Page iMac

Increase support agent productivity and employee satisfaction with zero downtime

Goverlan Reach

Goverlan Reach’s process automation technology and remote support access integrated with EasyVista's solutions will enable support agents to have a comprehensive and exhaustive view of all IT Services from infrastructure to end points.

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ServiceNav Home Page - iMac

AIOps for 360-Degree Monitoring to Proactively Prevent Downtime



ServiceNav is a monitoring platform for network, IoT, IT infrastructure, cloud, and application monitoring platform that delivering an end-to-end service experience.


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ITSM Platform

Make IT Service Delivery Easy

Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics — all on a trusted cloud infrastructure.

Learn More About EasyVista Service Manager

Micro Apps for ITSM

Power a Smarter Way to Work

Increase employee productivity by over 30% with intuitive, responsive micro apps designed for people, including self-service for employees and customers, dashboards for executives, and apps for IT staff. Each experience is built within minutes via a drag-and-drop app builder and ready-to-go templates, eliminating the need for complex coding.

Learn More About Service Apps Technology
Knowledge Management Self Service

Intelligent Knowledge Management

Empower Self-Service

Reduce service desk or contact center calls by 30% and improve employee and customer satisfaction with an intelligent knowledge management solution. Going beyond a traditional knowledge base, our self-help software uses dynamic decision trees that help your employees and customers find the answers they need. Self-help is a key ingredient for powering successful self-service, chatbots, and virtual agents.

Learn More About EasyVista Self Help
Virtual Agent Mobile screen

Chatbots & Virtual Agents

Deliver Conversational AI

Build personalized experiences for every user through chatbots and virtual agents powered by knowledge and our built-in Natural Language Processing (NLP) engine. Deliver contextualized answers and guided support to help your users resolve issues and request services on their own.

Learn More About Service Bots Technology

20+ Years of Service Transformation Innovation


Global Customers


Connected Users


Countries Represented

10 years

Gartner MQ for ITSM

Our Clients

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