Dear Customer,
Like you, every customer we work with shares a common goal: keeping IT services reliable, secure, and ready to support the business. That goal is what drives us to keep strengthening our platform and investing in ways that help you succeed. As part of that commitment, we’re excited to share an important update that will further enhance the services and value we deliver to you.
In our ongoing commitment to providing you with reliable, high-performance, and secure service, we are pleased to announce our new partnership with Zen Networks, a trusted cloud and SaaS infrastructure monitoring provider. Trusted by leading organizations including Enterprise, Volkswagen and Orange, Zen Networks will now deliver that same expertise to strengthen the services we bring you.
This initiative reflects our mission to continuously enhance the value you receive from EasyVista. In the past year alone, we have expanded capacity, launched four new modules (EV Insights, EV Real User Monitoring, EV Orchestrate, EV Discovery), and accelerated AI adoption, where more than 70% of new customers activated at least one AI-powered feature within 90 days. Further, we’re honored to hold a 4.9/5 overall rating on Gartner Peer Insights, including a 5/5 over the last year, with 96% of reviewers recommending EasyVista.
Starting September 1, 2025, Zen Networks will work directly with our teams to monitor our SaaS environment. This partnership represents a significant investment to deliver even better performance, resilience, and security for you. Together, we will be better at anticipating incidents, optimizing platform performance, and protecting your data.
This means you’ll benefit from:
- More detailed and responsive 24/7 monitoring of our infrastructure
- Proactive detection of anomalies and incidents
- Improved response times during critical events
- And enhanced reporting for greater transparency
We believe this major investment will further strengthen the trust and value we deliver to you every day.
Your success remains at the heart of our mission, and our partnership with Zen Networks is just one example of how we are investing to serve you better. We will continue to innovate, improve, and deliver solutions that anticipate your needs, safeguard your data, and maximize the value you receive from EasyVista.
Best Regards
Patrice Barbedette, CEO, EasyVista
