HR Case Management
HR case management can quickly become a time-consuming activity. The EasyVista HR Service Management solution helps prevent cases by providing employees with multi-channel access to HR knowledge. Whether using the HR self-service portal or by deploying a virtual support agent, your employees are guided step-by-step through the identification and resolution of their HR issues.
If an HR case requires processing, the workflow engine automatically classifies and assigns tasks to the right people according to their skills and availability.