HR Service Management

Streamline HR Case Management

Empower employees with multi-channel access to HR knowledge for quick resolution of HR issues. The self-service portal or virtual support agent guides employees through the process step-by-step, reducing the need for HR cases.

If an HR case is necessary, the EasyVista workflow engine takes over. It automatically classifies and assigns tasks to the right team members based on their skills and availability, streamlining HR case management and improving overall efficiency.

Effective HR Monitoring with Real-time Analytics

Get a complete overview of HR performance, from case management to HR expert activity, and make data-driven decisions to keep HR operations running smoothly.

Share critical data with stakeholders and business experts to drive service quality improvements. Track onboarding and offboarding processes, identify areas for optimization, and streamline HR activities by automating low-value tasks.