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EasyVista | September 04, 2024
EasyVista has recently obtained certification for its EV Service Manager product under the Texas Risk and Authorization Management Program (TX-RAMP). This certification affirms EasyVista’s continued investment in the security of our products and our commitment to safeguarding critical data.
TX-RAMP offers a standardized approach for assessing, certifying, and continuously monitoring the security of cloud computing services utilized by Texas state entities. The standard is established by the Texas Department of Information Resources (TDIR), which works directly with the Texas government to improve data management, detect threats to IT infrastructure, and assist state and local organizations in recovering from cybersecurity incidents.
By supporting state and local government with reliable and secure technology, the TDIR works closely with technology vendors like EasyVista to offer products and solutions that adhere to the highest security standards.
The TX-RAMP (Texas Risk and Authorization Management Program) aims to regulate the security of cloud service organizations that do business with the state its agencies, or institutions of higher education. The cybersecurity standard is designed to ensure the protection of Personally Identifiable Information and confidential data associated with any state operations.
EV Service Manager is a sophisticated, yet easy-to-use ITSM software tailored for today’s enterprises. Designed to support complex ITIL requirements, it offers a powerful way to simplify IT service delivery with agility and mobility. EV Service Manager enables organizations to reduce ITSM costs by up to 50% through features like codeless configuration, smart automation, and out-of-the-box ITIL processes.
It includes advanced capabilities, such as multilingual support, IT asset and financial management, Green IT, and advanced reporting analytics.
Leveraging AI, automation, and micro apps, EasyVista empowers organizations to enhance employee productivity, reduce operating costs, and increase customer satisfaction.
Achieving TX-RAMP certification is a significant milestone for EasyVista and its EV Service Manager customers. This certification validates that EV Service Manager complies with the highest security standards required by Texas state entities, providing customers with confidence in the platform’s ability to protect their data.
For organizations that need to comply with Texas regulations or are looking to work with state entities, selecting a TX-RAMP-certified solution like EV Service Manager ensures adherence to stringent security standards, reduces risks, and enhances trust in IT service management solutions.
TX-RAMP is a certification by the Texas DIR ensuring cloud services meet strict security standards to protect state data.
You can find the certification at this link.
EasyVista Service Manager is a service management tool that help companies improve employee productivity, reduce operating costs, and increase customer satisfaction.
EasyVista is a global software provider of intelligent solutions for enterprise service management, remote support, and self-healing technologies. Leveraging the power of ITSM, Self-Help, AI, background systems management, and IT process automation, EasyVista makes it easy for companies to embrace a customer-focused, proactive, and predictive approach to their service and support delivery. Today, EasyVista helps over 3,000+ enterprises around the world to accelerate digital transformation, empowering leaders to improve employee productivity, reduce operating costs, and increase employee and customer satisfaction across financial services, healthcare, education, manufacturing, and other industries.
