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EasyVista | March 28, 2024
Low-code solutions promise—and deliver—unprecedented speed in developing and deploying IT services, a dream come true for many organizations craving efficiency and agility. Yet, here lies a twist: speed, the very essence of low-code, often seems at odds with another critical IT cornerstone—security. In this blog, we'll dive into the dynamic world of low-code ITSM platforms, exploring how they revolutionize IT service management by enabling rapid application development, while also tackling the elephant in the room: maintaining robust security in the fast lane.
Traditional ITSM platforms, while robust, often present challenges in terms of customization, flexibility, and speed of deployment. This is where low-code ITSM platforms step in, promising to revolutionize the way businesses manage their IT services by enabling rapid development and deployment of applications with minimal hand-coding. Let’s explore what low-code ITSM platforms enable companies to be able to do, and what to look for from vendors to keep third-party integrations secure and protect your data.
Low-code development platforms empower organizations to create applications through visual interfaces and configuration, significantly reducing the need for manual coding. These platforms provide a user-friendly environment where IT teams can design, customize, and deploy applications quickly, without the need for deep programming expertise.
Low-code ITSM platforms offer a compelling solution for organizations seeking to enhance the agility and efficiency in managing IT services. By enabling rapid development and deployment of customized applications, low-code empowers IT teams to meet evolving business demands with speed and flexibility. However, organizations must prioritize data security throughout the low-code development lifecycle by implementing robust measures to mitigate potential risks and safeguard sensitive data within the network. While low-code ITSM platforms offer numerous benefits, organizations must be mindful of potential security risks associated with rapid application development and deployment.
Securing low-code platforms and mitigating the risks of cyber-attacks is essential for maintaining the integrity and confidentiality of sensitive data in your network. Implementing these security best practices will enhance the security posture of your low-code platforms, while minimizing the risk of cyber-attacks. Here are some key strategies to help keep your low-code ITSM platforms secure:
Conducting security checks of third-party integrations is crucial to ensure that they meet your organization's security standards and do not introduce vulnerabilities or risks into your environment. First start by researching their reputation and track record of the third-party vendor. Analyze their customer reviews, testimonials, and references from other organizations that have used the integration. By following these steps below, you can conduct comprehensive security checks of third-party integrations to mitigate risks and ensure the security of your organization's systems and data.
EasyVista is a global software provider of intelligent solutions for enterprise service management, remote support, and self-healing technologies. Leveraging the power of ITSM, Self-Help, AI, background systems management, and IT process automation, EasyVista makes it easy for companies to embrace a customer-focused, proactive, and predictive approach to their service and support delivery. Today, EasyVista helps over 3,000+ enterprises around the world to accelerate digital transformation, empowering leaders to improve employee productivity, reduce operating costs, and increase employee and customer satisfaction across financial services, healthcare, education, manufacturing, and other industries.