The reviews are in and the customers have spoken! Once again, EasyVista has been named a “High Performer” by G2 Crowd in the recently released Spring 2016 edition of its Service Desk Grid℠ Report. This is particularly gratifying because the source of the ratings are the industry's IT customer themselves. You could say that G2 Crowd is the “Yelp” of the high tech world. More exciting is that our position has actually risen within the High Performer quadrant compared to the previous Summer 2015 Grid, outpacing nearly all other providers. Our significant increase in both market presence and customer satisfaction show that enterprise buyers are continuing to embrace EasyVista’s mobile-first approach to service management.
Don’t miss your chance to see these ratings and to read the actual reviews by these real-world IT professionals! G2 Crowd is the world’s largest software review platform, leveraging crowd-sourced reviews from authenticated users along with social and public data to determine vendor and product rankings. The Spring 2016 Service Desk report and Grid was based on over 485 reviews and includes 18 products of the 48 that are listed in G2 Crowd’s Service Desk category.
We would like to thank the many customers who took the time to give us valuable feedback through G2 Crowd. Here are some of our most recent reviews:
“We've been able to get a better gage of the types of requests/incidents that our Service Desk is dealing with. This has allowed us to make better decisions on onboarding, training materials and understand how we can continually improve service to our clients.”
“The company's vision and commitment to customer success positions it at the top of the field and makes for a happy and engaged client base. The product is easy to use and ITIL aligned, making for easy to achieve service management improvements.”
“Give this product a try. If you need to be able to make quick changes to the system, without the need for a programmer, or SQL guru, you can do that with EasyVista. You will become more agile and it will help you to better define your processes.”
Visit our G2 Crowd page to see ALL the reviews from EasyVista users.