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Katie McKenna

Katie McKenna

Katie McKenna enjoys learning and sharing all things ITSM, IoT, SaaS, and IT Consumerization. She is also an avid reader, pizza enthusiast, and horror movie lover.

Build an IT Self-Service Portal Your Employees Will Actually Use

Recent Gartner research offers best practices on IT self-service portal design, including specific expert recommendations for increasing IT self-service user satisfaction and adoption levels. Find out how you can get a copy and start building self-service portals your employees will love.