OTRS
is now part of
EasyVista
. Stronger together.
EasyVista integrates with hundreds of third-party systems, offering flexible interface options to suit the specific needs of your organisation. The platform helps maintain a low total cost of ownership through straightforward licensing, simplified administration, and quick implementation — enabling you to gain value efficiently.
Proactively manage events and address issues before they affect users by connecting with monitoring tools such as Microsoft SCOM or AWS.
Integrations:
Reduce manual tasks and streamline processes by synchronising EasyVista Service Manager catalogues with hardware or software records. Manage distribution from third-party tools with ease.
Integrations:
Synchronise users from Active Directory into EasyVista Service Manager and use SSO protocols, such as SAML, to minimise manual processes, strengthen security, and keep information current.
Integrations:
Automate routine actions directly from EasyVista by linking with third-party services. For example, you can create users in Microsoft Azure Active Directory following a simple approval process within the platform.
Integrations:
Support collaboration and reduce duplication by integrating with tools such as Jira, GitHub, and Trello. Updates made in external tools can be reflected automatically in EasyVista Service Manager, ensuring teams always work with up-to-date information.
Integrations:
The examples above are only a selection of the services, applications, and data sources that EasyVista supports. For details on specific integrations, please contact us to discuss your requirements.
Discover why EasyVista has been recognized as a Leader in ITSM and ESM in the latest Vendor Selection Matrix by Research in Action!
Our Service Manager platform accommodates even complex requirements, while remaining simple, flexible, and mobile to ensure cloud-based IT Service Management (ITSM) is straightforward to use and deliver.
Support for Incident, Problem, Change, and Service Request, all aligned with ITIL good practice.
Automate tasks, improve decision-making, and enhance responses with AI and machine learning.
Tracks all essential infrastructure components to deliver up-to-date insights across your IT environment.
Brings together data from multiple monitoring tools into one consolidated view.
Get in touch with our team to explore how the EasyVista Platform can support your IT operations:
