From IT Infrastructure Monitoring to Actionable Insights
Take Your IT Monitoring to the Next Level
EV Observe streamlines end-to-end monitoring, offering your team a unified perspective for proactive incident management and smoother service continuity – all from a single platform. Simplify processes and focus on the priorities that matter most as your team gains greater control and enhanced service resilience.
From IT Infrastructure Monitoring to Actionable Insights
EV Observe empowers IT and Ops teams in mid-sized to large enterprises and managed service providers to stay ahead in complex IT environments. With its unique „IT Weather“ visualization, EV Observe translates raw IT data into clear, actionable insights, enabling teams to quickly understand system health, pinpoint risks, and prioritize actions.
Tracks all essential infrastructure components to deliver up-to-date insights across your IT environment.
Presents a clear, real-time overview of IT health, highlighting system performance and areas requiring immediate attention.
Brings together data from multiple monitoring tools into one consolidated view.
Supports automated workflows and synchronises data seamlessly within EV Observe.
Provides effective monitoring across multiple locations and diverse IT assets.
End-to-End Visibility and Control
By integrating directly with ITSM and ITOM on a unified platform, EV Observe removes data silos and accelerates response times. With full visibility and proactive incident control, teams can manage continuity and performance from a single interface.
THE ANALYSTS’ POINT OF VIEW
Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
Live Health Visualization and IT Monitoring
Gain an immediate view of IT health with EV Observe’s „IT Weather“, enabling teams to quickly identify pressing issues and prioritise actions effectively. Real-time visibility ensures disruptions are minimised, maintaining system performance and reliability.
INDUSTRY SPECIFIC EASYVISTA SOLUTIONS
Our proven platform, strong values, and passionate team of professionals make up our identity. As IT loyalists, we are committed to providing superior ITSM and ITOM solutions that are innovative and sustainable.
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.
Instant IT Health Visualisation
Simplifies complex monitoring data into an intuitive, live status map, assisting teams in identifying and addressing critical issues promptly.
Comprehensive Monitoring
Covers the full digital ecosystem – networks, applications, cloud, and IoT – for a continuous and complete view of IT health.
Scalable for Growth
Designed for MSPs and large enterprises managing complex, expanding infrastructures.
THE ANALYSTS’ POINT OF VIEW
Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
INDUSTRY SPECIFIC EASYVISTA SOLUTIONS
Our proven platform, strong values, and passionate team of professionals make up our identity. As IT loyalists, we are committed to providing superior ITSM and ITOM solutions that are innovative and sustainable.
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.
Elevate Your IT Maturity with the EV Platform
Unify IT service management, remote support, monitoring, and automation into one integrated platform for streamlined operations and improved service delivery.
The power of a unified ITSM platform
With the EasyVista Platform, you get a modular and scalable solution that adapts to your organization’s needs, reducing complexity and lowering total cost of ownership. Whether you start with core ITSM capabilities or expand into asset management and infrastructure monitoring, EasyVista empowers you to deliver end-to-end IT services that drive business success and elevate user experiences.
Options
THE ANALYSTS’ POINT OF VIEW
Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.
Live Health Visualization and IT Monitoring
Gain an immediate view of IT health with EV Observe’s „IT Weather“, enabling teams to quickly identify pressing issues and prioritise actions effectively. Real-time visibility ensures disruptions are minimised, maintaining system performance and reliability.
Incident Management
Anticipate and resolve issues before they impact performance: With EV Observe, IT teams can quickly identify and resolve potential problems before they escalate.
THE ANALYSTS’ POINT OF VIEW
Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
INDUSTRY SPECIFIC EASYVISTA SOLUTIONS
Our proven platform, strong values, and passionate team of professionals make up our identity. As IT loyalists, we are committed to providing superior ITSM and ITOM solutions that are innovative and sustainable.
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.
current plans
Discover how EV products empower customers by supporting diverse and complex needs, driving efficiency, and maximizing value across ITSM, ESM, and various industries.
| Features | Standard Edition | Professional Edition | Enterprise Edition |
|---|---|---|---|
| Digital Employee Experience | |||
| IT Self Service | Included | Included | Included |
| Service Bot (Available on Ms Teams) | Optional | 2 | unlimited |
| Experience Level Agreement | Included | Included | Included |
| Digital Experience Monitoring | Optional | Optional | Optional |
| Synthetic Monitoring | Optional | Optional | Optional |
| Enterprise Service Management | |||
| HR Case Management | Included | Included | Included |
| Facilities Case Management | Included | Included | Included |
| IT Support & Delivery | |||
| Event Management | Included | Included | Included |
| Incident Management | Included | Included | Included |
| Self Help for Support Agent | Optional | Optional | Included |
| Problem Management | Included | Included | Included |
| Service Request Management | Included | Included | Included |
| Knowledge Management | Included | Included | Included |
| Service Portfolio | Included | Included | Included |
| IT Remote Support | Optional | Included | Included |
| IT Process Automation | Optional | Optional | Included |
| Unattended Endpoint Management | Optional | Included | Included |
| Active Directory Integration and Management | Optional | Included | Included |
| Password Reset | Optional | Included | Included |
| Software Deployment | Optional | Included | Included |
| IT Infrastructure & Operations | |||
| EV Discovery | Optional | Optional | Optional |
| IT Infrastructure Monitoring | Optional | Optional | Included |
| CMDB | Included | Included | Included |
| Change & Release Management | Included | Included | Included |
| Capacity Management | Included | Included | Included |
| Continuity Management | Included | Included | Included |
| IT Strategy & Governance | |||
| Project Management | Included | Included | Included |
| Financial Management | Included | Included | Included |
| Asset Management | Included | Included | Included |
| Contract & License Management | Included | Included | Included |
| Service Level Management | Included | Included | Included |
| Green IT | Optional | Included | Included |
| Configuration | |||
| Design Studio | Included | Included | Included |
| Connect Studio | Included | Included | Included |
| Options | |||
| Chatbots – Virtual Support Agents | Not included | 1 | Unlimited |
| Service Apps | 2 | 4 | Unlimited |
| Hosting Options | |||
| Document Storage | 10 GB | 20 GB | 50 GB |
| Test platform | Included | Included | Included |
| Dedicated BI platform | Included | Included | Included |
| Security Options | |||
| TDE Encryptions | 10 GB | 20 GB | 50 GB |
| Disc Encryptions | Included | Included | Included |
| SecNumCloud | Available | Available | Available |
2025 SPARK Matrix™ for Enterprise Service Management
2026 The Forrester Wave™: Conversational AI Platforms for Employee Services, Q3 2026
THE ANALYSTS’ POINT OF VIEW
Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
INDUSTRY SPECIFIC EASYVISTA SOLUTIONS
Our proven platform, strong values, and passionate team of professionals make up our identity. As IT loyalists, we are committed to providing superior ITSM and ITOM solutions that are innovative and sustainable.
From IT Infrastructure Monitoring to Actionable Insights
EV Observe empowers IT and Ops teams in mid-sized to large enterprises and managed service providers to stay ahead in complex IT environments. With its unique „IT Weather“ visualization, EV Observe translates raw IT data into clear, actionable insights, enabling teams to quickly understand system health, pinpoint risks, and prioritize actions.
Tracks all essential infrastructure components to deliver up-to-date insights across your IT environment.
Presents a clear, real-time overview of IT health, highlighting system performance and areas requiring immediate attention.
Brings together data from multiple monitoring tools into one consolidated view.
Supports automated workflows and synchronises data seamlessly within EV Observe.
Provides effective monitoring across multiple locations and diverse IT assets.
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.