Discovery and Dependency Mapping Made Easy
Automate Discovery for Smoother Operations
By automating the discovery and dependency mapping process, EV Discovery helps reduce manual effort, minimize errors, and keep systems running smoothly.
Say goodbye to the complexities of managing IT assets and hello to a more efficient, proactive IT management process that allows you to focus on business outcomes and have real-time visibility into your assets.
Key Features
Conduct agent and agentless discovery to identify all physical and cloud-native IT assets.
Visualize relationships between IT assets
Ensure consistent and accurate asset data across your CMDB
Aggregate data from various discovery tools
Integrated with EasyVista’s full spectrum of IT solutions
Discovery and Dependency Mapping that Natively Powers Your IT Ecosystem
Unlike standalone tools, EV Discovery is natively built into the EasyVista platform, ensuring your ITSM, remote support, endpoint management, and monitoring all run on unified data. Keep information flowing across teams, enhance collaboration, and unlock richer, more reliable insights—without breaking the connection. Welcome to smarter, more streamlined IT management
THE ANALYSTS’ POINT OF VIEW
Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
Comprehensive CMDB for Incident and Problem Management
Quickly resolve incidents and perform root cause analysis with accurate, up-to-date data. All EasyVista modules have access to the most accurate data for identifying impacted assets and related dependencies.
INDUSTRY SPECIFIC EasyVista SOLUTIONS
Our proven platform, strong values, and passionate team of professionals make up our identity. As IT loyalists, we are committed to providing superior ITSM and ITOM solutions that are innovative and sustainable.
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.
Elevate Your IT Maturity with the EV Platform
Unify IT service management, remote support, monitoring, and automation into a single, integrated platform.
Achieve 360-degree IT visibility
Gain a complete, real-time view of your entire IT landscape, encompassing physical, virtual, and cloud assets in a single unified platform. EV Discovery empowers your team with deep, actionable insights by automatically detecting, tracking, and mapping every device, application, and resource within your environment. Whether you’re managing on-premises infrastructure, remote endpoints, or multi-cloud deployments, EV Discovery ensures you have a comprehensive, continuously updated view of how all your assets and services are interconnected.
Streamline operational efficiency
Streamline your IT operations by automating the discovery, normalization, and configuration of assets across your entire environment. With EV Discovery, repetitive and time-consuming tasks are handled efficiently allowing your team to focus toward higher-value, strategic initiatives that drive business growth.
Integrate seamlessly across systems
Harness the power of a full integration with EasyVista’s ITSM, ITOM, and IT monitoring solutions. EV Discovery ensures that your asset data is continuously synchronized, enabling your teams to work from a single source of truth. With everything connected, you gain a holistic view of your IT environment, allowing for faster decision-making and more efficient workflows. This can greatly enhance collaboration across IT functions, breaking down operational silos and fostering collaboration across teams.
THE ANALYSTS’ POINT OF VIEW
Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.
EMPOWERING YOUR SUCCESS
Discover how EV products empower customers by supporting diverse and complex needs, driving efficiency, and maximizing value across ITSM, ESM, and various industries.
The power of a unified ITSM platform
With the EasyVista Platform, you get a modular and scalable solution that adapts to your organization’s needs, reducing complexity and lowering total cost of ownership. Whether you start with core ITSM capabilities or expand into asset management and infrastructure monitoring, EasyVista empowers you to deliver end-to-end IT services that drive business success and elevate user experiences.
Options
THE ANALYSTS’ POINT OF VIEW
Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.
Comprehensive CMDB for Incident and Problem Management
Quickly resolve incidents and perform root cause analysis with accurate, up-to-date data. All EasyVista modules have access to the most accurate data for identifying impacted assets and related dependencies.
Unified Asset and Endpoint Management
Automate the discovery and management of IT assets and endpoints in a single, unified platform. With EV Discovery and EV Reach sharing the same CIS server and agent, IT teams can manage both asset discovery and endpoint support seamlessly without having to deploy multiple agents or to deal with disparate systems.
THE ANALYSTS’ POINT OF VIEW
Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
INDUSTRY SPECIFIC EasyVista SOLUTIONS
Our proven platform, strong values, and passionate team of professionals make up our identity. As IT loyalists, we are committed to providing superior ITSM and ITOM solutions that are innovative and sustainable.
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.
Current plans
Discover how EV products empower customers by supporting diverse and complex needs, driving efficiency, and maximizing value across ITSM, ESM, and various industries.
| Features | standard | professional | enterprise |
|---|---|---|---|
| Digital Employee Experience | |||
| IT Self Service | Included | Included | Included |
| Service Bots (avail for MS Teams) | Optional | 2 | Unlimited |
| Experience Level Agreement (XLA) | Included | Included | Included |
| Digital Experience Monitoring | Optional | Optional | Optional |
| Synthetic Monitoring | Optional | Optional | Optional |
| advanced remote control | |||
| HR Case Management | Included | Included | Included |
| Facilities Case Management | Included | Included | Included |
| IT Support & Delivery | |||
| Event Management | Included | Included | Included |
| Incident Management | Included | Included | Included |
| Self Help for Support Agent | Optional | Optional | Included |
| Service Request Management | Included | Included | Included |
| Knowledge Management | Included | Included | Included |
| Service Portfolio | Included | Included | Included |
| IT Remote Support | Optional | Included | Included |
| IT Process Automation | Optional | Optional | Included |
| Unatttended Endpoint Management | Optional | Included | Included |
| Active Directory Integration and Management | Optional | Included | Included |
| Password Reset | Optional | Included | Included |
| Software Deployment | Optional | Included | Included |
| IT Infrastructure & Operations | |||
| Discovery | Optional | Optional | Optional |
| IT Infrastructure Monitoring | Optional | Optional | Included |
| CMDB | Included | Included | Included |
| Change & Release Management | Included | Included | Included |
| Capacity Management | Optional | Included | Included |
| Continuity Management | Optional | Included | Included |
| IT Strategy & Governance | |||
| Project Management | Included | Included | Included |
| Financial Management | Included | Included | Included |
| Asset Management | Included | Included | Included |
| Contract & License Management | Included | Included | Included |
| Service Level Management | Included | Included | Included |
| Green IT | Optional | Included | Included |
| Configuration | |||
| Design Studio | Included | Included | Included |
| Connect Studio | Included | Included | Included |
| Options | |||
| Chatbots – Virtual Support Agents | 1 | 2 | Unlimited |
| Service Apps | 2 | 4 | Unlimited |
| Hosting Options | |||
| Document Storage | 10GB | 20GB | 50GB |
| Test platform | Included (*) | Included (*) | Included (*) |
| Dedicated BI platform | Included (*) | Included (*) | Included (*) |
| Security Options | |||
| TDE Encryptions | 10GB | 20GB | 50GB |
| Disc Encryptions | Included (*) | Included (*) | Included (*) |
| SecNumCloud | Included (*) | Included (*) | Included (*) |
In a hurry to get setup? We offer on-boarding consulting services as well as training.
Analyst report – Quadrant Knowledge Solutions
2025 SPARK Matrix™ for Enterprise Service Management
2026 The Forrester Wave™: Conversational AI Platforms for Employee Services, Q3 2026
Key Features
Conduct agent and agentless discovery to identify all physical and cloud-native IT assets.
Visualize relationships between IT assets
Ensure consistent and accurate asset data across your CMDB
Aggregate data from various discovery tools
Integrated with EasyVista’s full spectrum of IT solutions
Discovery and Dependency Mapping that Natively Powers Your IT Ecosystem
Unlike standalone tools, EV Discovery is natively built into the EasyVista platform, ensuring your ITSM, remote support, endpoint management, and monitoring all run on unified data. Keep information flowing across teams, enhance collaboration, and unlock richer, more reliable insights—without breaking the connection. Welcome to smarter, more streamlined IT management
THE ANALYSTS’ POINT OF VIEW
Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.