EasyVista was founded by Jamal Labed and Sylvain Gauthier to provide an affordable end-to-end service management platform (software that provides solutions for processes and workflows from start to finish) for small to mid-sized companies.
So far so good— and we’ve been at this a long time.
Our noteworthy 3000+ global clients (80% of which have been with us for over 10 years) include McDonald’s, Rexel, Gordon Food Services, and Villanova University.
Why do they work with us?
For one, we live up to our name. Our vision is to make IT easy for all organizations. EasyVista’s solutions are easy-to-use, set up, and deploy. Our solutions (EV Reach, EV Observe, EV Service Manager, EV Self Help) were designed to be headache-free to help businesses streamline processes and procedures—we want you to get back to doing what your company does best ASAP. There’s no use in spending loads of resources (time and money) ramping up a new SaaS platform with your integrations, and then not being able to use it. Technology is supposed to make your life easier, not more difficult.
Second, we place an emphasis on YOU, the customer.
It’s effortless in a big industry, such as ITSM and ITOM, to place everyone in the same bucket— just another sale (one step closer to quota). At EasyVista, that’s not the case. Each of our clients is treated with the utmost respect and care because we understand how unique your business needs are. We understand how difficult transitions, especially technological ones, can be. Because of this, our sales representatives and customer support staff are readily available to answer questions and give demonstrations prior to, during, and following the signing of your contract. Our success as a company rides on your success.
How we help
IT Service Management – Streamline and deliver solutions faster and more efficiently with cloud-based tools.- Our customers’ experience a 30% increase in productivity
- We integrate with 66+ third-party tools (Trello, Microsoft Teams, Salesforce, Zapier, and more)
- 70% reduction of onboarding time
- 90% reduction in knowledge creation time
- Access users’ systems within seconds, no matter where they are
- Real-time query engine, that prioritizes live data
- Agentless monitoring of 200+ connectors
- Alert forecast up to 15 minutes before with AIOps
Want to know what our customers say about us?
Interested in an easy to use, set up, and deploy end-to-end service management platform?
Talk with one of our experts today.
