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PLATFORM

Platform features
From the powerful automation of EV Pulse AI to the intuitive workflow creation of Easy Design, our tools are designed to empower IT teams and streamline operations.

EV Pulse AI
EV Pulse AI brings automation, prediction, and conversation into everyday service management, helping teams explore what AI can do now while preparing for what it will do next.

Integrations
EasyVista gives you the tools and data backbone to sense issues, trigger the right workflows, and resolve problems faster. Our “sensors and affecters” on the platform are the ultimate catalyst for automation and AI.

Key Benefits
From breaking down silos to enhancing team collaboration, accelerating IT response times, leveraging AI for automation, and delivering an unparalleled IT service experience—our solutions empower your organization.
PRODUCTS

Main Products

Automated Discovery & Inventory

EV Discovery automatically discovers, maps, and inventories IT assets to improve visibility, dependency mapping, and CMDB accuracy

Digital Experience Monitoring

EV DEM measures and improves end-user experience across devices, applications, and digital workplaces

Enterprise & IT Service Management

EV Service Manager unifies IT support, service delivery, and enterprise workflows in a single AI-powered platform

Infrastructure Monitoring & Observability

EV Observe monitors infrastructure and applications to improve visibility, accelerate issue detection, and maintain service health

Remote Support & Endpoint Management

EV Reach enables secure remote support, endpoint management, and device control from anywhere

Add-ons

Expert Guidance & Success Services

EV Accelerate provides expert guidance for implementation and adoption

IT Analytics & Business Intelligence

EV Insights delivers analytics and dashboards for smarter decisions

IT Support in Microsoft Teams

EasyVista for Microsoft Teams delivers chatbot-powered IT support

Workflow Orchestration & Automation

EV Orchestrate automates and orchestrates workflows across systems

Advanced Self-Service Portal

EV Self Help enhances self-service with knowledge and automation

Webinar

Watch our latest webinar on AI in ITSM

AI is everywhere in ITSM right now. Clear guidance isn’t. CIOs and Leaders of Infrastructure & Operations are under pressure to show progress on AI. Vendors are repositioning roadmaps. Internal teams are pitching pilots. Boards are asking for updates.

Register now
SOLUTIONS

Solutions by Process

End-to-end predictive incident resolution

EasyVista’s predictive incident resolution leverages AI to identify issues before they impact users.

I&O Management automation

Streamlining asset provisioning, monitoring, and maintenance to improve operational efficiency and free up your team for strategic initiatives.

Incident and problem management

Combine incident and problem management to ensure fast resolution and root-cause elimination.

Change management

Streamlining change management by automating approvals, impact analysis, and risk assessments, enabling IT to efficiently implement changes.

Asset management

Gain full control of IT assets with EasyVista’s asset and configuration management.

Service request management

With customizable, no/low-code configurable workflows, the platform empowers IT teams to tailor processes easily to meet specific business needs.

Solutions by Industry

Education

Deliver IT services that enhance learning, foster engagement, and meet the unique demands of your educational community.

Manufacturing

With comprehensive, automated asset tracking, manufacturers can better manage their equipment lifecycle, reduce redundancy, and optimize asset usage, reinforcing a lean, efficient, and future-focused manufacturing process.

Public sector

EasyVista provides a powerful platform to help government agencies maintain high standards in service reliability, security, and regulatory compliance.

Financial services

Empower IT teams to manage critical infrastructure securely, protect sensitive data, and meet compliance standards with confidence.

Retail

Support store operations with reliable IT services that reduce downtime, improve visibility across distributed locations, and help teams deliver exceptional customer experiences.

Healthcare

EasyVista provides secure, compliant IT solutions that align with healthcare standards, ensuring critical systems stay operational and patient data remains protected.
RESOURCES

Blog

Ebooks

Whitepapers

Case studies

Infographics

Datasheet

Webinar

Press releases

For customers

Customer Portal

EV Reach Customer Portal

Training

Wiki

EV Marketplace

EV Exchange
PARTNERS

Partner locator

Become a partner

Partner Portal
ABOUT

Story

Vision

Leadership

Sustainability

Careers

Locations

English (US)

Report – The reality of ITSM in 2026

Report – The reality of ITSM in 2026

1,100 IT professionals surveyed • 13 countries • 1,001+ employee organizations: Discover the trends that define IT Service Management in 2026.

PLATFORM

Integrations
Key Features
Key Benefits
EV Pulse AI

Integrations
Key Features
Key Benefits
EV Pulse AI

Products

ITSM: EV Service Manager
ITOM: EV Observe
Automation & Orchestration:
EV Orchestrate
Discoverability & DDM:
EV Discovery
Remote Support: EV Reach
Experience Monitoring:
Digital Experience Monitoring

ITSM: EV Service Manager
ITOM: EV Observe
Automation & Orchestration:
EV Orchestrate
Discoverability & DDM:
EV Discovery
Remote Support: EV Reach
Experience Monitoring:
Digital Experience Monitoring

Solutions

End-to-End Predictive Incident Resolution
I & O Management Automation
Incident & Problem Management
IT Asset Management
Change Management
Service Request Management

End-to-End Predictive Incident Resolution
I & O Management Automation
Incident & Problem Management
IT Asset Management
Change Management
Service Request Management

Solutions By Industry

Public Sector
Manufacturing
Financial services
Retail
Education
Healthcare

Public Sector
Manufacturing
Financial services
Retail
Education
Healthcare

Resources

Blog
Ebooks
Whitepapers
Case Studies
Infographics
Datasheet
Webinar
Press Releases

Blog
Ebooks
Whitepapers
Case Studies
Infographics
Datasheet
Webinar
Press Releases

About

Our Vision
Our Story
Leadership
Careers
Locations
Sustainability

Our Vision
Our Story
Leadership
Careers
Locations
Sustainability

For customers

Customer Portal
Training
EV Reach Customer Portal
Wiki
EV Marketplace

Customer Portal
Training
EV Reach Customer Portal
Wiki
EV Marketplace

Legal

Data & Privacy Policy
Terms of Use
EV Licensing terms
Subprocessors
Alert Procedure
Terms and Conditions of Purchase
EULA – CLUF

Data & Privacy Policy
Terms of Use
EV Licensing terms
Subprocessors
Alert Procedure
Terms and Conditions of Purchase
EULA – CLUF

Connect with Us

EasyVista

@EasyVista

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