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Google Chronicle

Streamline ITSM workflows using Google Chronicle with Service Manager for seamless security telemetry and threat intelligence integration.
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Logo Google Chronicle
Overview

This integration connects Google Chronicle (now part of Google Security Operations) with Service Manager to streamline how security telemetry, threat intelligence, and detection events are incorporated into ITSM workflows. It enables security and operations teams to centralize threat visibility, accelerate incident handling, and maintain consistent response processes by linking Chronicle insights to service tickets.  

Key features
  • Automatically create or enrich Service Manager security incidents using Chronicle detections, alerts, and threat intelligence. 
  • Consolidate highvolume security telemetry from Chronicle into ITSM processes for improved visibility and root-cause analysis.  
  • Enhance collaboration between SOC and IT operations by linking Chronicle investigations and context directly to service records. 
  • Support faster response cycles by surfacing relevant entity relationships, contextual data, and threat indicators within Service Manager.  
  • Align security operations with ITSM governance by integrating Chronicle’s SIEM and SOAR capabilities into standardized workflows. 
Website URL
https://cloud.google.com/security/products/security-operations
Integration Type
  • Security
Related Resources
  • EV Platform, EV Service Manager