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EasyVista

Microsoft MDM

Explore how this integration connects EasyVista Service Manager with Microsoft's MDM capabilities for better device management.
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Overview

This integration connects EasyVista Service Manager with Microsoft’s Mobile Device Management (MDM) capabilities to access and manage device-related information across Windows and Microsoft 365 environments. It enables IT teams to leverage MDMexposed data—such as device configuration, compliance status, and security policies—within service workflows. This supports more efficient device operations and strengthens governance across managed endpoints. 

Key features
  • Retrieves device attributes and compliance data from Microsoft MDM to enrich Service Manager records. 
  • Improves visibility into Windows and mobile device configurations through standardized MDM protocols.  
  • Supports automation scenarios where service workflows interact with managed device policies. 
  • Enhances coordination between ITSM processes and endpoint management by aligning device data with operational activities. 
Website URL
https://learn.microsoft.com/en-us/windows/client-management/mdm-overview
Integration Type
  • Endpoint Management
Related Resources
  • EV Platform, EV Service Manager