Product

Our Solutions

Today’s IT services can’t be built for yesterday’s workforce. Technology has made the service experience vastly more mobile and convenient, from ordering a product with a simple click to easily checking the status of something important. IT organizations need to support this shift with tools that accelerate technology integration, user support, and service development.  EasyVista recognizes this need and provides a modern platform enabling organizations to manage their technology and deliver engaging services, on any device, from anywhere.

TOP CAPABILITIES


Automation processes

Accelerate service creation and management from days to hours.  Automatically take action and resolve issues, without human interaction.

Codeless

Drag-and-drop technology empowers business users to build their own services. Bridge silos across your organization and create an innovation partnership between IT and the business.

Interoperability

Responsive design allowing a seamless experience across any device or operating systems, while integrating with existing technology and tools.

Mobile-First

Design services for any device through purposeful design, simplifying access and providing a seamless user experience that moves with the user.

Cloud

Manage authorized cloud services within a single service catalog, based upon your organizations policies and procedures. Control the support of multiple services while optimizing your costs.

Global Ready

Manage your users and your technology regardless of location or language, through datacenters located around the globe and full native language and time support. Flexible deployments available via SaaS or on-site with the same functionality.

Role-Based

Support users their way, creating a purposeful experience, presenting the right information at the right time for rapid support and task completion.

Reporting

Make decisions based upon information, not data. Benefit from flexible, user designed reports and dashboards, based upon pre-defined roles and provided through an intuitive user-interface.

CORE TECHNOLOGY


Service Manager

Powerful capabilities, award-winning workflow, embedded ITIL processes, service catalog and more. Proven power for the service management lifecycle through a comprehensive service management platform.

Apps Builder

Quickly build services and service applications without writing a line of code. Enable both IT professionals and business leaders to easily deliver services with codeless configuration.

Service Apps

One single place for all your users service needs. Easy to use, mobile services and applications enabling end users to request services, get information, or resolve problems – anytime on any device.