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Gartner Research on Future-ready ITSM Practices

Get Your $195 Gartner Research on “Future-ready” ITSM Practices for Free

April 14, 2017 By Katie McKenna

H.G. Wells’ famous “adapt or perish” quote becomes more and more relevant as advancements in cloud and everything-as-a-service technologies evolve at rapid speed. When it comes to providing strategic value to the workplace, IT must be at the forefront of the latest best practices, tools, and critical skillsets. As Gartner... [Read More]

ITSM SaaS March Madness Championship Results

April 6, 2017 By Katie McKenna

March Madness is officially over (congrats to North Carolina!), so it seems like the perfect time to recap our own championship game. We decided to get in on the March Madness fun last month by holding a competition to find the top ITSM SaaS product feature. For three weeks, you... [Read More]

EasyVista Welcomes New ITSM Executive

EasyVista Welcomes New Executive to Support International Growth

April 5, 2017 By Katie McKenna

With continued market growth and rapid expansion in North America and Europe, it’s no surprise that the EasyVista team is growing. Today EasyVista announced the appointment of ITSM leader, Frédéric Pierresteguy, to the executive management team as VP of Sales for EMEA. Frédéric brings 25+ years of IT industry experience from... [Read More]

ITSM Maturity webinar replay

Catch the Webinar Replay: Grow-up! The State of ITSM 2017 – Industry Survey Results!

March 30, 2017 By Katie McKenna

This week’s webinar, Grow-up! The State of ITSM 2017 - Industry Survey Results, had some of our highest attendance levels ever—proving that ITSM maturity is top of mind for many in IT. If you weren’t able to make it to the live webinar, be sure to check out the replay... [Read More]

The American Red Cross Selects EasyVista ITSM

The American Red Cross Chooses EasyVista to Manage IT Services for Its Volunteers and Employees

March 28, 2017 By Katie McKenna

Here at EasyVista, we take great pride in the fact that our solution powers amazing organizations that truly make a difference in the lives of others. Our solutions enable organizations to work more efficiently and save money so they can focus on the things that matter. We’re thrilled to announce... [Read More]

Enterprise Service Desk Traffic

Ubiquitous Technology Means More Traffic for the Enterprise Service Desk

March 22, 2017 By Katie McKenna

On a typical workday morning, I start checking emails on my iPhone when I first wake up. When I get to my desk, I fire up my laptop, read through my notifications on Workplace, review my social media postings schedule for the day using a SaaS platform, and perhaps publish... [Read More]

ITSM Maturity Survey Results

How Mature is Your ITSM Strategy? Our Webinar Has the Answers!

March 14, 2017 By Katie McKenna

Have you ever wondered how your ITSM maturity stacks up against other IT organizations? We recently partnered with a third-party survey and data analysis firm to provide free customized ITSM maturity reports to IT service desk professionals who took the survey. Now, those survey results are in and we’re ready... [Read More]

Must haves for a secure ITSM SaaS solution

Catch the Webinar Replay: Top 10 Must-Haves for a Secure ITSM SaaS Solution

March 2, 2017 By Katie McKenna

Did you miss this week’s webinar: Top 10 Must-Haves for a Secure ITSM SaaS Platform? No worries! We’ve got you covered with the on-demand replay that you can enjoy at your convenience. This webinar replay features insights into what to look for in a SaaS-based ITSM solution from EasyVista’s own... [Read More]

EasyVista H2 2016 Revenue Growth

EasyVista Announces 14% Increase in Worldwide Revenue Growth

March 1, 2017 By Katie McKenna

Coming off of last year’s announcement of our H1 2016 results, we’re proud to share that the momentum continued throughout the year—culminating in a 14% increase in revenue growth for 2016! This growth in revenue was driven by a surge in  SaaS sales, continued product innovation, and deeper penetration in... [Read More]

ITSM Customer Success: Agnesian HealthCare

Agnesian HealthCare Centralizes ITSM with EasyVista, Wins Award

February 24, 2017 By Katie McKenna

The very first step to solving most problems is research. Whether Google-ing “how-to” instructions for a home improvement project or reading reviews to choose the perfect gym, the goal is to learn from those that have succeeded before. This is especially applicable in IT—no reason to reinvent the ITSM wheel... [Read More]