EasyVista

Microsoft MDM

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OVERVIEW

This integration connects EasyVista Service Manager with Microsoft’s Mobile Device Management (MDM) capabilities to access and manage device-related information across Windows and Microsoft 365 environments. It enables IT teams to leverage MDM exposed data – such as device configuration, compliance status, and security policies – within service workflows. This supports more efficient device operations and strengthens governance across managed endpoints.

KEY FEATURES
  • Retrieves device attributes and compliance data from Microsoft MDM to enrich Service Manager records.
  • Improves visibility into Windows and mobile device configurations through standardized MDM protocols.
  • Supports automation scenarios where service workflows interact with managed device policies.
  • Enhances coordination between ITSM processes and endpoint management by aligning device data with operational activities.
Website
https://learn.microsoft.com/en-us/windows/client-management/mdm-overview
Integration Type
Related Resources