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Google Calendar

Discover how Google Calendar integrated to Service Manager can centralize calendar-based activities within ITSM workflows.
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Logo Google Calendar
Overview

This integration connects Google Calendar with Service Manager to centralize calendarbased activities within ITSM workflows. It enables teams to reference, share, and synchronize scheduling information, supporting better coordination across service operations and projectrelated tasks. 

Key features
  • Retrieve and display events from Google Calendar to improve visibility into team availability and planned service activities. 
  • Synchronize key service dates—such as maintenance windows, change schedules, or project milestones—with shared calendars. 
  • Support collaboration by allowing teams to align calendar events with Service Manager tickets and workflows. 
  • Enhance planning accuracy by consolidating scheduling information from Google Workspace into ITSM processes. 
Website URL
https://workspace.google.com/products/calendar/
Integration Type
  • Collaboration
Related Resources
  • EV Platform, EV Service Manager